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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11774 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 11,774 reviews
  • Rated 4 out of 5 stars

    Too much price for the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe is too much price for the something to get garanty cover part of the repair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great recommended program to enroll your devices on especially if you paid high price for it they’re very fast and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the 3yr Accidental Geek Squad Protection. Wish I had done it sooner.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I have said before it is always good to have extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting in case you still water or drop your laptop or damage your laptop anyway you can get a replacement or get it fixxed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping that I never need this service, but I bought it when I purchased 2 new laptops for my grandkids, Fingers crossed but you know accidents happen...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hardware coverage only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive long term coverage. Do your own cost benefit analysis. Useful for nontechnical savvy user, who tend to abuse hardware. Hardware only. And didn't carry over unused years when laptop wasn't repaira6.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes I happy that I got the 1yr accidental because I’m Clumsy...So for ppl that get computer They are going to need the yr accidental just in case If something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are a fool if you buy any electronic without any protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good always there to help you. I like this additional service just in case something goes wrong with your computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always available. Never worry about getting an appointment right away. Very efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fine customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the geek squad customer service is impeccable they are swift, informative, intelligent ( they know a lot about the product and that is helpful to the customer)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have no matter if you have children or not something always happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend purchasing the extended warranty with a laptop purchase. Even if we never need the service, you are eligible for one battery replacement which makes the cost of the warranty worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best investment I have made relative to computers and products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely something I would consider investing in if you have a laptop. However, I sent my Chromebook in multiple times to fix the touch screen. The times varied and they never fixed my screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection is something I almost always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but, my granddaughter does like to touch it when I forget to put it up. I know that it is something I may need in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job no complaints quick & efficient & very knowledgeable even disposed Of the Box I’ll be sure to have them to install my Next TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe how much the service plan covers. I'm very happy I went to best buy vs other retailer just for this alone.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Smartest decision ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest thing I ever did definitely will get warranty on every product I get

    I would recommend this to a friend