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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11776 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 11,776 reviews
  • Rated 5 out of 5 stars

    A must for your computer purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to always purchase protection plans. I have kids and its the best thing to do ever! Accidents happen and its better to be safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got for my loves it using for college and other stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection on any electronics purchase. They are usually fairly inexpensive. I believe they are worth the price for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a reasonable price...peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is the way to go! Their service is always above and beyond with everything!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad we purchased this feature. We will definitely be using it for maintenance and if we come across any issues. So far so good. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it! No hassle and they know their stuff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents took care of a setup problem was having with new laptop they always do a good job it is worth the money for the protection program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never will go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we have purchased this, over and over again. In fact, we have gotten bitten now TWICE by not buying the extension when our original expired. For things like laptops it's a must!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying protection of products is something I only do with best BUY. go for it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Om time and very good and knowledgeable i have no vomplaints and the service is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great at checking out your item that has an issue and if it's not fixable then you can get a replacement item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice knowing they will fix it if anything goes wrong definitely worth buying the extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my kid dumps something onto the computer keyboard I know that I'm covered by this protection plan. The peace of mind is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues with it. It does everything i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase alot from Bestbuy and always get the Geek Squad protection, it has saved me plenty of $ more than once.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was a great service to help with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having Insurance is Always a Plus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very comfortable knowing I have protection on my HP laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek computer warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad warranty on my computer for piece of mind

    I would recommend this to a friend