Customer Ratings & Reviews

Good deal this is just one of those cases if you really needed it or not.

I bought the extended plan in order to be sure I'm covered with my laptop. I'd hate to have something happen to it and not be covered.

I never buy a laptop without the protection plan. Bestbuy is really good with taking care of the issue.

I firmly believe in the geek squad protection. I have an HP laptop that I purchased in 2009....their service and protection has been one of the main reasons why I keep coming back to Best Buy.

No need for agents to start this small lap top, everything is great!!

It is a great protection plan if you break your laptop or crack your screen make an appointment and geek squad will fix it, and it cost you no money at all.

Best warranty you can ever buy anywhere no questions asked!

Guys always get the accidental. I have never regreted the purchase. Best case scenario, you never use it. But, that will never happen. So, get it.

I have not needed to use but I know that I will not have any trouble when I do need to use it

Very good service when needed and have used in many times

I feel 100% better having this extra protection! Best Buy definitely is looking out for their customers and making things affordable!

This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.

My son is pretty rough and this has Lasted for YEARS

ive been with the geek squad for many years now they always help me when somethings wrong with my laptop or computer or if i have questions i get great service

I always recommend the 2 year protection. I haven’t had to use it yet but it gives me a lot of peace of mind knowing I’m covered

Best customer service, l get all systema check , and good advice

The Geek Squad was friendly , helpful and great listeners . Even though the product could not be fixed . The team made it a great experience.

Got this for the chromebook i purchased for my granddaughter since she broke for first one.

these plans are why I love best buy. I have always been helped very nicely whenever I go into best buy for help and also the on line help.

Had an issue with a Dell laptop where the hinge broke. Best Buy had to send out the laptop and it took a little longer then expected but worked out well.