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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11776 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 11,776 reviews
  • Rated 5 out of 5 stars

    Protection plan for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had the opportunity to use but it is helpful knowing it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shiny1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having extra insurance on products. Although I usually don't have to use it, it's always nice to know it is there if I ever need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the geek squad is a no brained. When you purchase electronics, you must have a protection plan for the just in case moment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t buy one without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I’ve never had an incident that damaged a computer, this gives me peace of mind. Especially when I purchased a computer with a touch screen as I am less familiar with the durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for kids online school daughter uses for high school and her business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use the service yet, but just to know that I have this service available to me for any issue with my product is very good to know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection on my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed the services so far but feels great to know i have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    because, ya never know...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection keeps your device safe when manufacturer warranties come up short. Protect your laptop purchase with a Geek Squad Protection Plan that includes Accidental damage!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth The Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THEIR OKAY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEIR GREAT THEY KNOW THEIR STUFF AT TIMES. OTHER TIMES GOOGLE IS MORE HELPFUL THAN THEM LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the security!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security and the price per year is affordable. Tech is a huge investment and I'd hate for it to go to waste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad protection. The accidental service is a must have because you never know what could happen to you new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents geek squad remote support helped me a lot they also came and mounted my tv they also helped me with all my devices amazing work they did great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back-up when your appliance fails you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and resources on hand to help guide through any problems. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julian Thabet was friendly & helpful He help me setup my computer and he ask me if I want it to see what they put on my computer...!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the comfort in knowing that if something went wrong with my product I have a warranty behind me to help rectify the issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for just in case purposes. So far I’ve only had to call the support line for a minor issue and they were extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a Great product to have. It really comes handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment, accidents do happen. If an accident happens this will give you some peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great used this it in the past did a good job with fixing.

    I would recommend this to a friend