Customer Ratings & Reviews

Happy to know extra protection if needed is so close. Added Price was good

This is worth it if you have any electronics that are over $1,000

The agents were very helpful and tech savvy they helped me navigate through my whole new laptop.

Well, I never thought I would use my warranty so soon. My laptop was a little over a year old and it wouldn't hold a charge. It had to be plugged in for me to use it. I took it in and was sent out for repair. It turns out that it needed a new battery. It took a bit longer because of the holidays, but I am a satisfied customer. I recommend everyone get the extended protection on their electronic equipment.

They are repsonsive with any questions that I may have.

It will help you in the tough time go for it It helped a lot

Okay, let's face it, some protection plans are better than others .... Best Buy's 3-Year Accidental Geek Squad Protection Plan is the best. How do I know? With nine children and fifteen grandchildren, electronics get dropped, cracked, wet, and taken by small children and momentarily used as toys. The "no hassle, no haggle" service has been my experience ... no matter what Best Buy Store I go to! If repair versus replacement can be done, the turnaround time has been faster than expected and the work has been thorough ... my items are returned is like new condition.

I bought the GS service b/c I purchased a laptop. I appreciate making appointments online; though at times, there still is a wait in a queue at the store. Nonetheless, when it is my turn the techs are focused on me and my item. I find the GS knowledgable; they have helped me when most panicked.

Geek Squad is amazing! Always attentive and knowledgeable. I don't know what I would do without them! Totally worth the money!

I wish it had a touchscreen, but I didn't pay attention when I bought it, and unfortunately, the return period was too short. c

The best, I wish I would have known about this sooner, for my older laptop.

It's worked great. Having kids this is a must with your purchase. Repairs are fast and easy, no questions.

2 times my son has broken his laptop. The 1st time they gave me my money back right away to make a new purchse since the moel was not available for replacement. The 2nd time they replaced the screen no questions asked. It took about 3 weeks to get it back but it's the crazy holiday season and my kid needed the time without it to learn to take better care of his electronics. Overall, happy mom here!

I am so glad I bought this coverage. The other day there was an incident involving a cat and a glass of beer. I was hoping that letting my laptop dry for a few days would be enough, but it wasn't. I'll be heading to my local store shortly to get my new laptop repaired.

You have to love geek squad protection i love not to worry

Geek squad is the best, I wouldn’t purchase an electrical Item without covering with the geek squad.

good team, esssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssss

fixed computer quickly. Took out viruses. Got the rest of the year for more help.

Extremely helpful, the guy that helped me was very nice. Completely understood where I was coming from and broke everything down for me so I could understand. I’m not very tech so I really appreciated it.

Geek squad has been great. I am thankful that I purchased this.