Customer Ratings & Reviews

I got this for my son's school Chromebook. His first one broke while in a padded and hardcase/shell just from falling off a desk. We used this service and got a decent amount back towards a new one. Did take over a week to get analysis completed and get my refund, so that was a challenge. It ouke be noce if BestBuy figured out how to speed that up.

Great service to have. Hoping that I do not need to use it but 4 years is a long time in an active household.

Great computer and protection plan. Really worth the money

We have not needed to use Geek Squad but it is nice having the comfort of knowing it is available

Have used this in the past and a very good protection to have. Handles everything and makes sure your item is taken care of!best service compard to any olace else!

I was so happy with "Greek SQUAD" services when I had a problem with my computer.

For any expensive laptop, this is worth the money because it protects against anything almost.

I purchased the service to go along with anything if my granddaughter had problems with either setting up the computer or if something goes wrong I think it was something that everyone should consider when purchasing An electronic.

I never buy electronics without investing in additional protection. The product protection is great for those unexpected mishaps. I have used it a few times with Best Buy, and I was so glad that I had it. I do advise that people pay attention to the value of the coverage offered. Though the protection may cover a certain amount of time, the coverage will not exceed a certain dollar amount. I reached the eligible dollar amount for repairs under my coverage prior to the end of my 2 year period and received a friendly email that the product was no longer covered under the protection plan. Considering that I had used it twice, I believe it was worth the money.

I bought my computer with one year warranty accidental damage. I wanted to change it I couldn’t but they fixed it.

I purchased the geek squad protection for my dad's laptop, and although we have not used it, I purchased it for this simply reason that I have always gotten it when I bought a camera and anytime there was an issue they helped resolve it.

I have reassurance in case something happens to my laptop, and Geek Squad has provided great support for my previous tech, making it a reliable resource.

It's good to have a protection plan just in case the computer break down

The Geek Squad came in and handled business. I love my TVs mounted. So nice, neat and doesn't take up any space.

Staff was amazing with there recommendations for my new laptop

My absolute FAVORITE benefit of Geek Squad service is the nation locations. Having kids way at college puts my mind at ease knowing that service and help is already set up and right around the corner for convenience!

Great coverage, lasts very long for little money and gets the true use of it.

The longer warranty’s always are the best to me and works the best

always amazing service! never have issues with geek squad! love love love the service!

Needed help with my computer and the staff was quick and reliable