Customer Ratings & Reviews

Thank you for the friendly customer service. I will be careful with this computer and hope nothing will go wrong. I got this one-year plane just in case something bad happens. I will rather be safe than something that doesn't run right or has a blackout, I'll be cover by Geek squad fixing with no trouble. We all like to spend our money wisely and add safe protection to feel better!

I have always trusted Geek Squad Accidental Protection Plans. While the hope is that I don't need them, I am glad that they are there for when I do.

Geek Squad service is always great. I've only used them a few times but the techs have always been above and beyond. They're so helpful and very kind. Always have solved my issues with quickness and kindness.

The best alternative is to buy the warranty and protect the equipment

Haven't had to use the Geek Squad's services for this computer but have been very satisfied when they've cured my computer in the past. Knowing that they are there for a nominal yearly fee is very reassuring.

Whenever I need geek squad they're available.. Set up is easy

It's always good to have the reassurance that geek squad has your back

Looked for a replacement for my macbook air. Using for every day and school use. Highly recommend. I know its pricey but I got it on sale and its worth the investment

I’m so glad that I found them to be able to help me with any computer problem that I have. They do a fantastic job and they are very prompt and quick about it I highly recommend.

The protection plan is great and worth the price. Great value

I got this plan for my son's laptop for college. The manufacturer does not send this laptop 100% ready out of the box. I had trouble setting it up because of the newer windows 10. I brought it in and without a question or hassle they got it ready. Very friendly and capable. Outstanding!

I love this protection plan it’s affordable and is great in case I break my laptop.

This is a must get when ever you buy a new computer, tablet, surface or electrical device. To many times something has happened and the device is broken. If I didn't get this, I would have to pay out of pocket to get a new one, even though the damage is not extensive, it is expensive to fix. Cheaper sometimes to get a new one. For a small cost, I have it covered and it is fixed professionally and completely.

First time purchasing this with a laptop, but it definitely paid off. Dropped my laptop around 8 months in and it scratched up the screen and caused chips to the body. With the protection plan they refunded me the full amount of the laptop since apparently the screen wasn't something that was fixable.

Peace of mind. No issues whenever I need to use my additional warranty on any of my products. Customer service is always the best to resolve any issues with my laptop or other electronics Thanks

We always get the protection plan--helps out with things.

Recommend purchasing the added protection and access to the Geek Squad expertise.

I always buy this with computers. I spend a lot of money on a computer and computers can quit working. NOT the fault of Best Buy. Things happen. Geek squad service plan isn't always something I need to use. But when I have used it the plan has saved me a lot of money on repairs. Best Buy does not manufacture their products and without this plan you need to rely on the good graces of the manufacturer's warranty service

This plan helps with accidental breaks and damage to your device

Good warranty, although no damage has happend! Very good to have.