Customer Ratings & Reviews

Havnt need it for this product but have in the past and its worth every penny.

Makes replacing amd coverage easier if something happens

My spouse is very happy with her new gaming computer. The girl that helped me was very knowledgeable and made sure I was aware of sales and helped me chose the best computer at the best price. I was very pleased. She also explained the benefits of purchasing the extended warranty and hopefully I won't have to use it, but glad I have it in case I need it.

had an issue with my laptop shortly after purchase. Something minor but I couldn't figure out why my computer wouldn't install windows 11. I took it back and they had it figured out in about 5 minutes. these guys know what they're doing. 100% worth to buy protection because it covers almost everything.

We had made a purchase of a previous laptop and bought the protection for that computer. Best investment ever made. The laptops fan was defective. Geek squad sent it out and had it repaired for us in no time. Would definitely recommend the extra purchase

The Geek Squad person spent way more time than allotted helping to setup my new CoPilot Plus PC. Great Job.

They've been the best for years, as they've always gone out of their way to get my circumstance straightened out. TY So much BB GS

it is perfect every thing good except get in hot at the bottom i don not know only my laptop or all of them do i have to get refund ?

Not need it yet.not use it yet.they should cover it.

Love my computer and the manager at geek squad was super helpful! Another employee had failed to send my computer in to be fixed but manager Austin took care of me like family!

This is a benefit to have. I recently had to utilize this warranty.

It’s an awesome laptop for general use, the less apps you download the better off you will be.

Nice! Nice! Nice! Yes!yes!yes! The very best quality products ever.Our family love it.Terrific indeed! I reccomend this store(BEST BUY) NO.1.

The very existance of the Geek Squad with my history of repairs, etc. made by them is a must for me to acquire a warranty for expensive acquisitions. It brings comfort in knowing that convenience and swiftness, as well as replacements, if necessary, is provided by the entire team no matter the store.

I have not had to use it and I hope I never have too but last year I bought a Chromebook and didn't get the protection plan and then it brought as I am ended up with a very expensive paper weight

Son went off to College as a digital media major. Bought him a highly recommended laptop (per Best Buy employee) did everything they (BB) promised us but died on our son the first year. Burned out fan not repairable. Replaced old laptop with a brand new one. Two years in with new laptop never regretted purchasing the extended Warranty. Thank god I rethought the purchase.

When you get a computer for a teenager, make sure that you purchase this valuable coverage. Kids sometimes are not protective of the items which they have, not out of malice, but simply out of being a teenage with not enough experience to know how to be protective of valuable assets like a computer. This coverage is a MUST!

Geek squad protection is totally worth it!! Used it within the first 2 weeks when my screen got a bad crack in it and stopped working... was super convenient and practically fool proof process!

Buying this 3 year accident protection plan is a game changer and it will protect my purchased electronic device

The protection plans that I have purchased on my 2 computers give me great peace of mind, that IF anything goes wrong, I will get help. I am a college student, and have one computer for school and one Chromebook for home use. I have plans on both. I feel very safe knowing I have help and basically insurance if something were to go wrong on either expensive (to me) devices.