Customer Ratings & Reviews

Haven't needed it yet but glad to have it if I do.

Always good to deal with geek squad, never had a problem not resolved!!

Purchased for a Sony Receiver. After 6 months, the receiver would go into protect mode after 5 minutes. I dropped of the receiver for service last month. Still waiting for the repair to complete. So for an extra $55 dollars, I am not sure it is worth it as the repair time is probably no quicker than the factory warranty would be.

Have you geek squad in the past and had great experiences. They are friendly and knowledgeable.

If there is anything I have learned about technology is that you need insurance, this is a great solution for PR.

I have had the computer for less then three months and the battery just depletes on Overwatch alone, cant even last one match without plugging it in so now i was able to get it all fixed and squarwd aqay !0

I ordered a laptop on Mothers day for my wife The staff was varry helpful on picking the right laptop for her needs.

Gives me piece of mind knowing my laptop is covered

We learned through the years that accidents happen and a spill can happen on our computer!! Also, we have had repairs needed for our previous HP. The screen became unplugged within the computer and Geek squad had to trouble shoot it.

I highly recommend geek squad protection for your products. They will replace it or try to fix it

This is very much worth it, because it is likely that your machine will get broken by your niece and then you wont be out of pocket for a new one.

Love my Geeks! Can't go wrong... You must absolutely purchase the Geek Squad with every Best Buy purchase you make. If you drop it if you break it they will be there for you; if you have a question, if you can 'can't work it they will be there for you, if you're buying something for a parent or for anyone who I like to call "tech-no - logical" you must buy the Geeks... To sum it up you must by the Geeks

I'm glad I do have BestBuy's two-year protection plan. Anything can happen with laptops, TVs, cellphones, etc.

Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

I love the protection this team provides for any item I buy. They definitely guarantee repair of the items from what I see and they make sure you leave happy.

Bought the plan for this computer as the last Lenovo packed up 17 days after I had bought it and had to replace it. Best Buy normally only allows returns during the first 14 days and said we would have to send the laptop back to Lenovo to have her fixed. Hope I don't have to use the service but have it if I do

A must have for your computer. I got an almost 3 year old computer fixed like new

Being able to purchase the Geek Squad protection plan on an open box item was tremendous! The peace of mind that comes with this protection plan is well worth the additional cost!!

Get the Geek Squad for any and all purchases!! Spend a little extra for more peace of mind!

I’ve purchased this protection just in case something goes awry. Lo and behold I had to take my laptop in. I made an appointment online, although it was not as soon as I wanted it to be. However, when the time my appointment arrived, I was promptly received. The Geek Squad techs were professional, friendly, and informative.