Customer Ratings & Reviews

I haven't had to use to use my protection plan yet, however, it seems to be very comprehensive which is always reassuring when you are trying to protect such an expensive product as a laptop. I will say that it is a bit pricey, so this will certainly jack up the price of your product purchase if you are buying the product and protection plan together. Overall though, it is well worth the buy.

This has shown to be a great service to include with the purchase of my new laptop. I feel more secure about the purchase with it.

Peace of mind with the kids using computers. Ya just never know.

So far, so good. The one time used, the machine had to be returned to the factory for repair. Guess it is what it is.

I used the service several times and it saved me a lot of money on service and parts.

Geek squad employees are very professional and knowledgeable about issues I was having with my computer.

If you purchase this plan and have a problem with the product, Geek Squad will make it right. I buy a lot of tech gear, I always purchase the warranty, it's been worth it 1000 times over when I had a problem late in the products life. It's worth the month.

The return time for my laptop replacement for a broken screen was a bit far out at 3 weeks but I was glad I had it when I accidently dropped my new laptop.

Worth the addition for extra peace of mind. love it

Glad to have the peace of mind, hope I do not have to use it.

A must have with laptops as with kids at home, there is chance of spilling liquids or dropping the laptop, and accidental damage is covered by Geek Squad.

Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.

Great service and help! I can’t believe after all this time it worked!

Great little computer! It's actually faster thsn my HP. Pair it with a wireless keyboard & mouse & was GOOD TO GO! It's lightweight makes it easy to grab & go, I've even used while traveling in a car & was comfortable ising it! Great buy!

With the warranty I was able to get my products serviced without hassle

Nothing may happen but at least you know if they can't fix it you get value still

You can never go wrong with Geek Squad coverage! Gives you piece of mind knowing your investment is covered.

Love this hp Chromebook. Holds a good charge and works great. Employee was very helpful and kind. Great value for this laptop. Highly recommend.

Was able to get my computer serviced for free! Saved me lots of money

This purchase was a good one and easy to decide. I was able to look and see wht i was buying after all my researching