Customer Ratings & Reviews

We bought a laptop for a birthday gift and this was so worth it in case something were to happen to it.

I love geek squad whenever my laptop has a problem they fix it in no time!

Computer was defective and the screen would not come on. The laptop was purchased 1 month prior. But the geek squad was able to get this sent out and repairs very quickly

Purchcing Geek Squad protection with my new computer was one of the best things I have ever bought! Not only did they help me fix a problem on my new computer but they also got rid of the thousands of viruses on my old computer! The techs were professional, attentive and extremely helpful. They fixed all my problems and answered all my questions! I would recommend this service to any one !

Best buy always helped me when I needed to return an item that has protection. No fuss no problems

Geek squad is amazing they go above and beyond for their people.. love there services

It doesn't matter what i need help with, Geek Squad Protection does it. From getting my computer set up or repaired to helping with a home theater issue, they get it all done at little to no cost. The Protection plan pays for itself with your first use!

I have not used my accidental protection yet. I figure if I have any device issues I will.

I will only buy my electronics through Best buy with Geek Squad protection. It's a super easy process and they are so good at either repairing or replacing items as quickly as possible.

I havent had to use it on this laptop yet. But, i have used the warrant for a cracked screen on another laptop i purshased in September. It had a cracked screen i was very satisfied with the results.

Great! And essential. Recomend addind in any purchase.

I love these Geek Squad protection plans! While I have not needed it for my recent laptop purchase, I used it when I had to replace my 50-inch" plasma TV. No quibble return and I was able to replace my old TV with a newer and larger model. This is definitely a good plan for the more expensive purchases.

Bought Geek Squad protection for a new computer. Why wouldn’t I? Geek Squad stands behind their work and accepts that accidents (life) happen too, not just manufacturer issues after purchase. Have protected my Best Buy purchases for years with Geek Squad and don’t regret it.

Good service, I haven't used this service protection on several items and they are really helpful

Always count them in. Great service. I get them on all my products.

Great easy and worth it to get with every product you get better save than sorry.

I showed up 45 minutes early and they offered to look at my laptop on the spot. It was an easy fix, but would of taken me way longer to do all the steps correctly. The guy was friendly and had a fine sense of humor, so refreshing! Laughter is awesome stress reliever.

Beau, the Geek Squad agent I worked with was EXCELLENT explaining everything every step of the way from transferring files to delivery.

Great laptop i use it everyday i love it i use it for school

I really like my laptop. works well for the price I paid