Customer Ratings & Reviews

Happy I purchased this because sometimes things happen and it’s unexpected and money can be tight. The protection keeps this from happening.

Happy with the coverage/service in case we need it! Provides peace of mind.

Whenever you buy a laptop, getting an extended warranty is a must. You're moving this expensive piece of equipment around and anything can happen. I've had to bring my laptop in twice, and twice Geek Squad had fixed my machine efficiently and effectively. Really glad I purchased it, will absolutely do it again.

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

High recommend, the protection plan is not like the other where you buy it and something happens they want you send it out or they just give you a hard time. It’s all done in house you take it in they fix it or swap it no hassle must have for mom and dad with kids

Love everything that’s included in geek squad………….

I purchased this for my daughters dell laptop. I feel it's crucial to have this on not only this new laptop but on all purchased electronics, furniture, vehicles, tools, etc. I couldn't let my daughters laptop fall victim to a virus or an accident or something and her loose everything for school!!!

This has helped me when my other computer gave out so purchased it for this one again

I was going to get total protection but you have to renew every year at the same price as this 4 yr plan granted it doesnt have a couple of things the total has but to get 4 yr protection for roughly $200 vs total protection after 4 years $800

I was told I could use any where I go and I honestly love it

With current electronics prices and the unpredictability of their durability, it feels good to have a protection plan, especially from the place that sold me the item. The protection plan with accidental spill and drop coverage is definitely worth the cost for my laptop.

Computer is working perfectly. I recommend this type if you are a student, and especially a medical student, it’s heavy but works great.

I may not always use them but it is great to know that they are there. I asked them a few questions in the store before I purchased my computer and so far everything they told me has been very instrumental in me being able to use my computer without any problems. If I do run into any issue, I can be confident that they will be there to assist me and end my concerns.

Haven't had to use it yet so not much other to say then it's a good way to protect your devices should something happen. Just anticipate having to replace the entire device as opposed to recovering anything. So try to keep important things on a hard drive external hard drive.

I haven’t had to use this yet. I’ve heard from family and friends that it’s awesome.

The monthly Best Protection is a great item to have when you have multiple items. Especially, when the need arises for an item issue and id that it can't be fixed. However, it is covered to be replaced. A Happy Customer!

Amazing computer, works great after 4 months still feels brand new! I mostly use it to play video games but it’s also great to stream and watch videos

Anything that comes in handy like the 3 year guilt free protection for massive purchases like the laptop was an amazing deal that delivered and even though i did not get to use it the return on it was guaranteed for my money back which makes it even better for accidental purchases.

Awesome service. I arrived quite early for my appt and Caleb handled my issued quickly and effectively and explained everything well to me. Thank you so much!! You rock Caleb!

So very helpful and definitely worth purchasing! The team is great