Customer Ratings & Reviews

The extended warranty and service offered by Bestbuy has saved me on more than one occasion. If it can’t be fixed, you get a replacement or your money back.

I always wondered about the Squad. This time, I was pressed for time and needed my new laptop set up fast. They did it overnight and it saved me hours of problems. Then when I had another glich, they fixed it right away. The added feature that they will service all my computers is a wonderful bonus. I am sold on them.

Used it in the past and didnt have any issues getting serviced.

Please but the warranty! Between lightning hitting my house and just stuff stopping working it’s well worth the extra money! Every time something happened Best Buy was good to me and replaced my items.

Love the fact that if I have any issues I have the Geek Squad behind me! Peace of Mind!

Got a Great Deal on the Laptop and since anything can happen i decided to insure it since the price for insurance is a Great Deal as well.

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

It was very protective my laptop was protected very well. The laptop was protected.

Trust me it save you so much money buying the warranty if you don't and the item breaks or something is wrong you be repaying and lossing money.

I am so happy i purchased this. I accidently spilled some water on my laptop and ruined the mother board. This warranty covered 100% of the repair. Needless to say, i will not be drinking water near my laptop again. Do yourself a favor and buy this additional protection .It saved me almost $400

I took my hacked computer to the gerk squad. They were quick to fix.

I havent had to use this feature yet, but i am glad i purchased this for an extra ease of mind.

There are the best in the business. I have never had an issue

Geek squad protection is a really good service. They only take a little while to repair your device and have it back to you in perfect condition.

Worth it for your tech purchases! I always get the protection, as it covers whatever you need. whenever you need within the dates!

Couldn't get my software up and running without the Geek Squad. Peace of mind is priceless, and in this busy season stuff happens.

These people are great and smart. Great replacement plans as well.

Easy and fair service i will always suggest to get the waranty on anything.

I have never been disappointed with Geek squad's protection insurance!

Highly recommend using Geek Squad. Over the years I have had a couple of incidents where I was not able to resolve an issue. Geek Squad was a le to resolve the issues in all cases but one via the internet. Tge one where I had to take the computer in was resolved quickly and I have had no issues since.