Customer Ratings & Reviews

Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

My kids slept on the screen with this coverage they took my computer in and shipped it off no cost to me and got it fixed and working like new

So helpful, I always buy the protection plans and Best Buy has been great to help me. Never had an issue with them yet.

Best buy is the best pact to shop. Helpful people, and a geek squad to help if you have issues with you purchase in setting things up. They will walk you right through the steps

I love Best Buy Geek Squad! Other stores when you pay for their protection you have no idea what you are getting but with Best Buy Geek Squad you not only get protection for your device but you have access to a team of dedicated folks that care about your issue and want to help you with any questions you have with your device! Definitely a repeat customer and will continue to be!

Awesome house computer for simple stuff to do for yourself and kids

Great pass came with the laptop and a bonus expense

Love my laptop. Color and weight is awesome. I have had this laptop before and ky new onejis much better and up to date. HP is great and pirce was affordable.

Never liked Dell until now best decision I could have made I love this laptop.

I had trouble setting up my new printer - software and printer. Maria Lourdes at the Geek Squad was very patient and thorough

Insurance can be costly especially in these trying times. My computer is working great, I like all of what geek squad offers. I just hope that it pays off in the future. Thank God I haven’t had to utilize this insurance so far.

Geek Squad Protection plans are worth every penny. You get great service and tech are very understanding

Geek squad always had my back. Only had to use them once in the 2 years but it was the easiest experience and they got me back working from home in less than 24 hours.

Geek Squad service has saved me again and again when it has come to my laptops. Most recently, they entirely reimbursed my 1.5 year old laptop, when it could not be fixed.

Glad I purchased this when I bought my laptop for work. Now if something happens and I need help, I can just use my protection!

Previously bought item broke before 4 years, great to have a new plan

I am very accident-prone, so when I bought my new laptop for school I really wanted to make sure it would be safe. I always recommend getting protection on big purchases.

Bought for my Sister, as she got her 1st computer and as I do not want to be answering a gizzioln questions, or have to go over and fix things that she might screw up, this is peace and assurance in a program. Just wish there were more Geeks so they could handle issues quicker. The staff are great, professional, and always precise and accurate in there communication.

The squad was very prompt at helping me with my laptop repair issue. and the insurance was very prompted at replacing my laptop or posting the cost of my laptop back on my card. I just chose to replace my laptop. So I was able to leave the store the same day with the replacement. good job Geek Squad.

Talk about protection and knowledge all wrapped up in one item. Pennies a day is worth a fortune when you have a problem and no knowledge of how to fix the problem. But, when you have the Geek Squad on your side and working for you, life is a breeze. Thanks for always being there when I need you.