Customer Ratings & Reviews

Went in with a problematic computer and the guys fixed right up for me

Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.

I had a 2year geeksquad protection to insure a tablet I purchased and when I had issues with the tablet after 1yr I took to best buy and they ended up replacing the tablet with the insurance but I figured I'd still have a year of insurance left on the initial 2yrs I purchased but I was wrong. I was told the original insurance was for the original tablet and expired with the replacement so I had to purchase another 1, 2, or 3yrs of geek squad protection if I wanted the replacement tablet insured. So in this case i recommend buying only 1yrs protection and upgrading for another year before each year expires.

I have not been required to use the protection plan but enjoy the piece of mind that if my laptop begins having issues Best Buy will repair or replace it in a timely manner.

I have gotten many geek squad protection plans from Best Buy. They are always good and if I need, they just provide a new product. Its perfect.

The BestBuy protection plan isn't what it used to be. I had a computer a long time ago that my kids broke beyond repair and I went to the store and they fulfilled the plan on the spot. This time, my computer was obviously broken beyond repair but I was told it had to be sent to the service center regardless and at my cost of $85. I don't know when this changed but that's ridiculous. It would be 3 weeks before I heard anything back. I had to buy another computer on the spot because I couldn't be without one for that long. In the end they junked the computer, but the experience was not at all pleasant.

Love I take my item to geek squad and they can help me trouble shoot the problem.

This laptop is small but mighty. Easy setup ans works lije a charm. You won't regret buying it.

Hopefully, I’ll never need this but the plan is diverse in its protections, especially for laptops that will be moved around a lot.

Please make sure get the warranty! It’s worth it for the clumsy folk like me.

Can't review as I have not had to use this since purchasing laptop. Previous experience with Geek Squad was positive.

I worked for best buy and helped the geek squad out. They are awesome and the best at what they do. I made sure to purchase the geek squad protection for my expensive laptop because I feel safe knowing geek squad has got me covered even if my morning coffee doesn't and trys to take out my laptop.

The Geek Squad protection plan is great. So far, I have not had to use it, but it is good knowing that I have it just in case. I keep my laptop at home, but if it ever got dropped and broken, I would definitely need the protection plan!

we always buy from best buy when comes to electronics because its the best way to keep them in good shape

Takes care of want needs to be done or fixed great service

I love the respect the attention and the patients that they have on Roseville road. Chicago Best Buy one of the best places most calm place. You can shop love the people there.

Getting this was a great gift for my father in law. He truly enjoys it and would recommend it to anyone

I am supper excited about the plan and what all it covers, highly recommend it! A mom with kids or fur babies!!

Good Greek squad service i like service Greek squad

I will always recommend to purchase the geek squad service in all electronics, you will never know when you will need it