Customer Ratings & Reviews

This has helped me when my other computer gave out so purchased it for this one again

Had a laptop diagnosed for problems and in a short visit it was fixed

Geek squad protection is a really good service. They only take a little while to repair your device and have it back to you in perfect condition.

How do you purchase peace of mind; Geek Squad Accidental Protection. I have purchased several computers from Best Buy and unless it is something cheap and disposable I always get the added protection. I've had to use it a couple of times in the past and it has really paid off when I did.

Protection plans as usually a good thing to get in addition to manufacturing warranties. Always check what coverage you have included.

I love chrome books this is my third one. I’ve been using chrome books for over 20 yrs. The as not yet failed me just right for me on the go and at home.

I haven’t had to use this yet. I’ve heard from family and friends that it’s awesome.

I havent had to use this feature yet, but i am glad i purchased this for an extra ease of mind.

We have geek squad protection on all of our electronics. My wife's laptop stopped working when some water got in it in the kitchen. The geeks fixed it. We had a lightning strike that burned out the hdmi port on our TV (don't know why that happened). The Geeks fixed it.

The agent i dont remember his name he was the GM of the Logan, UT store though. he was so professional, knowledgable, patient, and made the process so smooth and easy.

Geek Squad Protection plans are worth every penny. You get great service and tech are very understanding

Love the fact that if I have any issues I have the Geek Squad behind me! Peace of Mind!

I'm glad I picked a great protection plan, you never know what would happen. Best Buy workers are great explaining the protection plans and is affordable.

I have been with Geek Squad in the past and have purchased a 3 year protection plan in the past as well. My last purchase with Geek Squad was actually today (December 31, 2021) and needless to say, it was worth it in the past and still is.

A must have. With kids at home, you have the risk of spilling liquids or dropping the laptop. This covers accidental damage, so go for it.

Happy with the coverage/service in case we need it! Provides peace of mind.

The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.

I was able to get a free replacement laptop on the 3rd anniversary of the warranty. Can't beat that!! I always get extended warranties on my cars as well, and i must say this turned out just fine! For an expensive laptop, this is the way to go.

The 3 year protection plan was just what I was looking for. I wanted the ease of mind and worry-free plan to go with my laptop.

I think the guys at Geek Squad have great service. I just bought a new laptop and i got the protection because i had protection on my other computer and everytime i had a problem they fixed it and were very helpful.