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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 11,845 reviews
  • Rated 5 out of 5 stars

    Great Protection Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Geek Squad Protection before and I have never had an issue, will continue to add this to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always count them in. Great service. I get them on all my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't think about it...just get it. You may not need it. Hope you don't, But if you do... Plus, Best Buy will give you your original purchase price as credit towards something else if you change your mind a couple months down the road. Amazing! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck! And Best Buy makes it super easy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very protective my laptop was protected very well. The laptop was protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bundle with a discounted price. Its nice to have a reliable policy that will help repair or troubleshoot because tech is pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year geek squad protection plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my wife a new lap top and there was no way I wasn't going to get a protection plan. This is a must have. There are so many ways to damage a lap top and if you have grandkids running around the house than you already know... I would recommend this to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the Geek Squad warranty. Great value for the peace of mind. If Geek Squad can't fix it but something new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me with my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful when i made a mistake loading something in my phone instead of computer. They took the time to explain what i did and made me feel that it was ok everyone makes mistakes. These guys really know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P.O.M.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not been required to use the protection plan but enjoy the piece of mind that if my laptop begins having issues Best Buy will repair or replace it in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get my 3 units checked twice a year and the only additional cost is my time and gas money. They check it out in store and clean the drives for me. great value. Usually they are on schedule which is a great benefit when you have to travel 40 miles each way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got our laptop running again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I chose geek squad protection. It really came in handy after about 9 months. Laptop was having issues and geek squad is so easy to deal with. They handled all my issues quickly and got our computer working again quickly. I would recommend it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my laptop made it easy and simple so glad u bought thus protection. I was skeptical but it was wroth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy costumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the respect the attention and the patients that they have on Roseville road. Chicago Best Buy one of the best places most calm place. You can shop love the people there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection’s a Must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the low price paid for the laptop, protection coverage came as a no brainer. Giving Mom the peace of mind needed to utilize her new device without concerns of damages for 12 months was reasonably priced and worth securing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop i use it everyday i love it i use it for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service if you are clumsy or have kids. nb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used every single Geek Squad protection plans for slow speed, or accidental damage. I am so thankful for this service, because my kids are tiny destruction machines. :) Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So very helpful and definitely worth purchasing! The team is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! And essential. Recomend addind in any purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I always do when I make a purchase I purchased Geek Squad service on my new computer. The Geeks have never let me down. At my Best Buy my Geek has been Vu. The young man is great, great and more great. A beautiful personality and has a wealth of knowledge to share. Thank you Vu.

    I would recommend this to a friend