Customer Ratings & Reviews

1-year accidental geek squad protection has been super valuable working well for me so far. geek squad is the most helpful repair crew

Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen

They helped me when my lenovo laptop was having issues and they were really nice!

Nice to know I have a little extra warranty, sure hope I don't have to use it tho

Thank goodness there is extra insurance offered when I bought my laptop. I had a situation that it fell in the floor and cracked the lid and hinge. Because I had insurance geek squad repaired it for free and the process was simple. Customer service was very helpful and I received updates to my email in status. Thank you best buy

Amazing protection! provided me services constantly 24 hours.

Lo eh usado en distintos aparatos y me resuelven pronto, la recomiendo

Great product to use for school and other daily products

If you buy something that is valuable you have to get protection so you wont have to worry about breaking it and having to buy a new one at the same price again. This is much needed if you know you will have regrets if your device accidentally breaks.

Very reliable service and a great affordable price . Will definitely use this service again

Great laptop tablet. Only thing I don't like is the battery doesn't last very long.

I always get the Best Buy warranty for expensive purchases. They honor what they say they are going to cover and as a matter of fact there have been quite a few instances that I had my products replaced with a NEW product instead of repairs (easier to replace than repair).

Great specially if you bought products for kids and protection

I always get the accidental warranty when it comes to something that is over 500 dollars. Best Buy has replaced many things I have spilled on and various tablets I have broken over the years.

This computer i bought is great. I had issues with it after accidently dropping it. They resolved my issue here in Duluth Minnesota USA and i have an awesome and amazing product as if nothing ever happened!!

Helped me when I couldn’t figure out the issue on my laptop. Easy to set up and bring in for assistance.

Love the idea of having computer functionality with little investment. Too easy to use; especially since I'm an android user anyway.

Awesome geek squad protection that confers greater ease of mind when dealing with potentially perishable electronics that might break

I would recommend purchasing a protection plan when offered. You never know when issues will arise and it does save you money. I purchased the plan for my laptop and it saved me from having to buy another power cord.

I have not used this service for the new Chromebook, but I also have the same plan for my 2-year old laptop. Geek Squad replaced cracked screen last year and a bad power port on the laptop this year under the plan.