Customer Ratings & Reviews

I have not used this service for the new Chromebook, but I also have the same plan for my 2-year old laptop. Geek Squad replaced cracked screen last year and a bad power port on the laptop this year under the plan.

I love having that piece of mine, that no matter what I can have. The geek squad on my side.

The team are so nice and know so much, cleared up my issue after 15 minutes of being there

Geek Squad protection is always a must with my purchases. Never know when something could happen. Service is always professional, prompt, and thorough. Highly recommend! And, the Total Tech Support is wonderful!

Glad I bought this 2 year insurance cus you just never know if I will need it later down the road!

Have all questions answer great timing and attention and buying for all my items

They're amazing, went in due to a problem with a defect in the plasma and they resolved the issue so quick

I went in for a consultation for my laptop. The agents were very knowledgeable and helpful. They quickly determined that I needed to have my pc shipped out. I was quickly notified when it came back in!

Great knowing I can stop by and get answers/ service on my devices with trusted personnel!

Never had a bad experience with Geek Squad, always able and ready to fix any tech problem that Murphy's law creates

Always use the warranty, been really helpful, easy

Geek squad is a great company with very knowledgeable employees! Would recommend!

Must have product when you get with your laptop on Bestbuy

I almost always buy the product protection even though I have the TPP from Geek Squad. You never know, especially with grandkids around when they might spill something or accidentally (hopefully never happens) they drop something on my laptop which is what is covered.

Geek Squad has always been there to help me whenever I called them They have been very thorough and explained the problem Definitely recommend

Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

They have your back when you run into accidental damaged. They always try to resolve your issue without playing 100 questions and the staff has great customer service.

Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

A mist if you have a lot of hazzard environment such as kids, animals or even people who don't pay attention to equipments surrounding's.

Hands down the best service and no other service is compatible.