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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11731 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 11,731 reviews
  • Rated 5 out of 5 stars

    Lifesavers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have your back when you run into accidental damaged. They always try to resolve your issue without playing 100 questions and the staff has great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Vincent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mist if you have a lot of hazzard environment such as kids, animals or even people who don't pay attention to equipments surrounding's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best service and no other service is compatible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free to your gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan for Geek Squad is highly recommended for those who want their electronics worry free. Everytime I bought some pricey electronics like laptop, I always bought this protection plan. Whatever happened to your gadget Greek squad will cover you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good to have incase of the situation wat ever they mite be better some than nonee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY helpful ! ! ! Had some sort of issue where my Chromebook just went dead. Repaired very quickly and been great since:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this warranty with the piece of mind that my computer to fully covered if anything were to happen to it. Not much money for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Warranty for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this accidental protection on an item and actually had to use it! Our item was replaced with a better one because the item we had trouble with is no longer available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made. Being a student and panicking when your laptop starts to dysfunctional and with COVID, everything Is remote. Thanks to the total tech and geek squad support, all my worries were taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the veal squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box Surface Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to complement a open-box Surface Laptop. Have not had to use this yet, but in the past Best Buy support has swapped out prior laptops after multiple attempts to repair at their original value. So I expect the service to match my prior experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box Surface Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to complement a open-box Surface Laptop. Have not had to use this yet, but in the past Best Buy support has swapped out prior laptops after multiple attempts to repair at their original value. So I expect the service to match my prior experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely came in handy!! Geek Squad helped me assess the damage of my device and send it out for repair. 0n 10/04/22, a young man, Nathan, provided EXCEPTIONAL customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad also setup my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad give me immediate attention every time I call upon them and never conclude until they are assured I am completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had my first issue with my HP Pavilion. The G button was sticking. Scheduled an appointment for today, went in, employee was prompt, took laptop in back, came back and said he cleaned underneath, there was actually a nail under the button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy electronics and do not add this service but it was recommended by one of the agents so I got it....and little did I know a couple months before it expired I was going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squaud installed our virus protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained the plans to us with perfection and was very courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.

    I would recommend this to a friend