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Customer reviews

Rating 4.6 out of 5 stars with 11855 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 11,855 reviews
  • Rated 5 out of 5 stars

    Affordable protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection plan it’s affordable and is great in case I break my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have if you have electronics at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Geek for my family. This has been a great investment considering we all have electronic devises at home. They help you and fix your computers, cellphone etc. it is easy to get support you have the choice to either go to the store or do it only or by telephone. I personally do it by appointment at the store. Recommend to buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer in no time at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased all my computers, tablets, printers and supplies I need from Best Buy and have never had any trouble with them. The Geek Squad is the best. Have always helped me with my problems and have never had anyone of them give me trouble. Always explain everything for me to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seguridad y protección garantizada en cualquier momento

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled issues without question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allowed me to get replacement laptop when it died literally 1 month after manufacturer warranty expired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefullu dont ever need to use but serves purpose if need go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend purchasing the added protection and access to the Geek Squad expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this yet but I’m glad I purchased this one year protection plan. Now I know my computer has protection for anything that could happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two little kids who like to touch my computer. With it being touch screen, the two year protection plan seemed essential and it covers so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's always a good idea to purchase the service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We learned through the years that accidents happen and a spill can happen on our computer!! Also, we have had repairs needed for our previous HP. The screen became unplugged within the computer and Geek squad had to trouble shoot it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service provides a level of protection that I cannot imagine being without. Life's unexpected disasters, whether large or small, can be disruptive. Having the peace of mind of the Geek Squad protection I am not worried about having to make a replacement purchase for the next couple of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best alternative is to buy the warranty and protect the equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but not perfect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need a warranty and never get an item without it. The only gripe I have is that if your device isn't able to fixed you don't get reimbursed for the payment plan, just the cost of the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10 RECOMMEND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this for anyone purchasing any electronic item or product that you may need technical support for. It always helps to have someone else's help when it comes to these things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have the reassurance that geek squad has your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very important and also I definitely recommend each and everyone to have a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your technology with the help of the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had issue when product had issue… they either replace or fix no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, does what we got it for, and my daughter loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assistance

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As our homes and lives become more and more technical and the products we use become more complicated, it is impossible to remember all the settings and features of each piece of equipment. At times some of this equipment doesn't like to play well together. It is nice to have someone who can be called to help figure out and fix the problem. Worth the peace of mind!

    I would recommend this to a friend