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Customer reviews

Rating 4.6 out of 5 stars with 11859 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 11,859 reviews
  • Rated 5 out of 5 stars

    PERFECT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper good device, used to play and do work on my College!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too Much Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I told them I didn't need the membership because my company has IT and it's a company computer, they didn't seem to want to take no for an answer. They kept sending new people to talk to me about why the membership will save me money in the long run, so I agreed to it. I don't need it and wish I didn't agree to give them $200 for the membership. Then I just needed them to install the newest Windows update, they didn't tell me that would cost me another $100 and it took them 4 or so days to install a Windows update.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get the protection plan--helps out with things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINITELY RECOMMEND!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is totally worth it!! Used it within the first 2 weeks when my screen got a bad crack in it and stopped working... was super convenient and practically fool proof process!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer to keep my products protected and this is a good option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great having the Geek Squad there for any issues. I always think its best to get the protection plan on your items. Its well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection is a great way to protect your computer!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan was a lifesaver when my laptop suddenly stopped working. I was able to get it replaced with a new one rather than wait a month for Lenovo to replace it. Geek Squad even took the time to get my files off of the hard drive of the broken computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super guard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1 year Geek protection for the computer is good in case something happen within that time. I recommend to get to the protection for your computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just incase something happens. I got coverage to help me out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    picked up my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RThe crew is very accommodating and friendly ready to assist you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful for those that struggle with learninh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically comes with most of the computers that you buy. Haven’t had to use it yet but nice that they give you 2 years of helpful tech support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome services alway they are always there when you need the help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-1 Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and powerful 2-1 laptop that is very to use as a tablet. The pen works perfectly and that size of the screen makes it easy to carry and handle as a tablet. I recommend the product, I liked it so much that I bought another one for my other kid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to have for your laptop. Didnt have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Held up to the Agreement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a laptop, knowing that there were children who might cause "accidental drops and spills." I proved correct, and when I returned it to the store, they replaced it with no questions asked. I was able to get another laptop, which is all I ask from a service plan. I would recommend this to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service polite individuals and since I have recently purchased a new television I will save cover $200 in having them install it and move my old one to a new room. That alone has paid for the year of service. Plus my wife has had issues with her computer which were easily solved at the store for no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They answer all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nice customer service very friendly and attentive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have problems with my electronic devices and in the past never bought the extra protection bc always very weary of doing this however it has definitely given me a sense of security knowing that my product will be backed and protected. I would recommend doing this with any product that it is available for bc that sense of protection is invaluable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always but with all appliances and electronics. Ive had to use it once nad it paid off.

    I would recommend this to a friend