Customer Ratings & Reviews

I bought this protection on a just in case something happens, my sister has this aswell and i have seen how quickly they respond and are at yourt service., fixed her TV like new. I havent had to use it yet

Amazing customer service! Yonas , you are amazing . Keep doing what you do!

This plan is so affordable. I have not had to use it , so that’s a plus.

They've been the best for years, as they've always gone out of their way to get my circumstance straightened out. TY So much BB GS

We have boughten enough of the warranties from best buy to know that they are great.

Best warranty to purchase, most stuff i do add the warranty

I have not had to use this yet, but on the off chance you need it, it is going to save you some serious cash. At the very least, your laptop will most likely not be holding a charge that well by the end of two years, and you can get your battery replaced. Overall, it will either save you cash or at minimum give you a peace of mind. I travel for work so the protection plan is going to keep me worry free about replacing it should something happen (although I will do my best to prevent that!)

I went to Best Buy because I cannot retrieve my laptop product key and the Geek Squad member Dani is helpful and courteous.

I can keep this short and sweet. If you buy any tech items, and you are plagued with bad luck and want a piece of mind, buy this. The one time you ever have to use it you'll be happy. Not buying it is like the old saying goes "stepping over dollars to pick up pennies".

Compare all the specs I list in the title against price to performance ratio of other brands with similar specs and you will see why this laptop puts them to shame. Sadly I don’t think HP made money undercutting competition selling these so they pulled all manufacturing and sales of them ;/

Love my computer and the manager at geek squad was super helpful! Another employee had failed to send my computer in to be fixed but manager Austin took care of me like family!

I needed some help with my screen dying and they fixed the issue

Being able to purchase the Geek Squad protection plan on an open box item was tremendous! The peace of mind that comes with this protection plan is well worth the additional cost!!

After many visits and disappointments, the manager Jeff step-in and I was able to get my questions answered. The team was great that serviced my computer with a great turn around time. The setup my new computer and provided excellent customer service.

Bought a laptop for a kid, school purposes. Laptop stopped working for an unknown reason and this protection plan allowed me to walk into the store and do a product switch with very little questions. I buy it for all electronics now.

I went in twice with a problem with my laptop. Both times the “geeks” took the time to answer my questions, explain to me and did not make me feel stupid. I really appreciated their help.

Having bought this with a replacement laptop for my daughter it was inexpensive insurance against catastrophe should a problem arise while she was getting used to the new equipment. I was impressed by the knowledge and help provided at the purchase of the new laptop by the Geek Squad tech’s and felt this would be really good as added protection should she need help with it during the learning curve.

This is a guarantee I always try to purchase if it makes sense with the item replacement cost. It took me two failed Chromebook to realize that with items that tend to break easily adding a Geek Squad guarantee will give you peace of mind. Because it is very likely that electronics will malfunction before we are ready for an upgrade.

Love the geek squad. They were able to completely fix my laptop after spilling a gallon of water on it. It has been three year since then, and my computer is still like brand new

I know geek squad service to be perfect that is why I got this for one of my computer last year. I am happy that so far I haven't had to need to get my warranty out but I know it works. That's why I insisted on paying the extra money for the protection right then and there that was no questions asked.