Customer Ratings & Reviews

I don't usually purchase extended warranties, but in this case I thought it was wise for the peace of mind. My old laptop fell off the table and the touch screen was smashed. So when I bought the replacement laptop I wanted to be sure that I would be covered if something like that would happen again.

Good plan to have. Would recommend this to have for insurance.

Haven't had to use the Geek Squad services on the new laptop but have always been satisfied with the quality of the team's work in the past. Purchasing the extended warranty was a no-brainer given the exceptional price of the HP laptop.

I use the Geek Squad for everything. They mounted my TV (without any wires or cables exposed (all in the wall) and connected it to all my devices. I also use them every 3 to 4 months to clean my computer and make sure that it runs to its full capacity. I don't know what I would do without the Geek Squad. I highly recommend this Protection!

There is nothing better than price of mind. Just buy the protection. It's cheaper than any possible repair and covers accidental damage which is a must have for kids tech.

I thankfully haven't had to use the Geek Squad for my products as they have held up very well. However, I like the comfort of knowing I can bring my devices to the Geek squad.

Geek sqad protection is amazing. Would totally recommend this to everyone who purchases this

Pretty great protection package, able to cover many issues

love the 2 yr protection. Made it easy to take in computer for two specific issues and get them solved Previous computer crashed and was able to exchange its purchase price toward my current computer

Have not used yet. Heard they were really helpful. My dad used them all the time and they were always considerate of his age of 90 at the time.

I had a spill on my laptop. The warranty fortunately covered the accident and I got my laptop back good as new!

I'll hopefully won't have to use it anytime soon, but they were always very helpful in the past and did what they could to solve our problem(s).

Absolutely love the Geek Squad service. We've always used this service with some of the items we've purchased (tv/sound bar install, Arlo camera install and trouble-shooting, laptop trouble-shooting. Well worth the cost. Would always ensure we have Geek Squad protection for some of the more expensive electronics.

Honestly, this is the first time ever I can say that an extra warranty service plan was worth every penny! Thanks Geek squad for getting my my laptop baby back to working.

Love these guys, always a breeze when needing something repaired or serviced. Thank you so much geeks!

Having the Geek Squad 1-year Accidental Protection was the best investment I made. my backpack which was carrying my laptop got wet and it effected my laptop..i took it in for service and because the damage was beyond repair they gave me a gift card with the value of the laptop so I could purchase a new one

Granddaughter still in High school with crazy kids that like to have fun. Bought accidental protection just in case the chrome book was the target of fun.

It's a great help especially for someone like me who knows little about technology. A great help for when a laptop or other devices need a bit of technical help to work properly.

The geek squad was very polite and professional and made it easy to follow instructions for what I needed. I was having a hard time downloading the antivirus and they gave me step by step how to do it.

If there is anything I have learned about technology is that you need insurance, this is a great solution for PR.