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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 11,960 reviews
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind. No worries. Must have with expensive purchase. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed it yet but glad to have it if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repaired my device quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased and used this plan for a laptop years ago. It got me a new harddrive that was replaced in 1 day at no cost to me. I also appreciate that the rep didn't make any attempts to render my claim invalid like most companies do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended if you don’t want to pay for repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me piece of mind knowing my laptop is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to get insurance if I can. I haven’t had the chance to use it yet but what it says it covers is at a reasonable price for what you’re getting and it gives you a piece of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    quick to help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick to help. If there has ever been an issue in the past, I have had good experiences getting the help I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary and reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter's school computer. She is not as careful with devices as I would prefer, and the Geek Squad protection is worthy. Have used it before and their service is always reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooddddddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My dog ate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dog chewed the power chord of my Asus ROG Zephyrus G14 gaming laptop charger. I bought a new one at Bedtbuy.When a direct replacement couldn't be found they reimbursed me the full $90 i paid for the charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales clerk Recommended this extra coverage . I feel good to know I have this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection with my devices and honestly, BestBuy does not disappoint. When I have issues, they do everything in their power to get it fixed. You will not regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a service that I am glad best Buy offers. When one of my Sony TV's went on the blink, an agent looked at it and determined that it needed to be replaced. The protection covered it totally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacob l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where awesome on the geek squad attentive service all in when I needed to do my service on the lap top on general … super duper service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer is like new again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got my computer up and running again. They kept me updated on the process and I received my computer when promised. The accident protection saved me from spending hundreds of dollars to fix my computer or having to buy a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my computer and it is great it has an easy set up and will definitely help me if anything happens with my computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for AccidentProne people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth the extra cost. Just having the peace of mind to know if you spill something on your electronics or drop it or something and it will be replaced worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Geek squad service with my electronics and I'm so glad I do. My laptop's battery clasp broke and they replaced it. The agents were wonderful. They helped set up the replacement. All this was done within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement made without any hassle.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to be safe than sorry (:

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 3 year warranty because a 1 year warranty was about $90 somethinggg & a 3 year warranty for my laptop was $130 something. I've used geek squad services in the past & have never been disappointed which is ehy i bought the warranty :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me when my other computer gave out so purchased it for this one again

    I would recommend this to a friend