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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 11,960 reviews
  • Rated 5 out of 5 stars

    Service Contracts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service contracts are good to have but how often do you really use. I'm not sure if it's worth the money. But as long as I buy certain products, I will continue to get the extra service contract.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peaceful, Peace of Mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that if I have any issues I have the Geek Squad behind me! Peace of Mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad was able to set up my computer in one day! We have not had to use any of their services yet, however gives a piece of mind if needed. We have policies on several other items and we have had to use this service. Always pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had to use the geek squad service a couple of times and they are very helpful, friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute ease and professional service. Never worry about your electronics with the geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got my computer, I contacted Geek Squad because I had some questions about it. They were extremely helpful and tried their best to assist me with my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never let’s me down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using Geek Squad, I worked at BBY for a while and even after I left, I ALWAYS get the geek squad and accidental coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection price is good for what it's worth and I can rest assured knowing I don't need to worry about accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using geek squad for years. I got the warranty on my last laptop as well as my most current! They will have your back and try their absolute best to solve the problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am supper excited about the plan and what all it covers, highly recommend it! A mom with kids or fur babies!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a little Patience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's have been amazing in the past and I'm in the process of starting up my new laptop and I know "Patience is a Virtue" so having to wait a little bit longer than normal is not going to drive me crazy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty for expensive items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s me honest, you can’t just purchase an expensive item that you’re going to use on the daily and don’t think it may not breakdown or have issues with the technology. This warranty for my HP laptop is a peace of mind just incase my laptop needs a tuneup!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    GeekSqaud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good warrantty beats the other companies hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad makes sense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been a great all around tech service for my family and I. They have been able to solve almost all of my technical problems over the last few years whether it be a simple or a complex task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad you are beyond helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have. Saved my life! Had an accident and they sent it to be fixed with no extra cost. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad insurance is a must to purchase knowled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to have if anything goes wrongnyou go to Best Buy and there Geek squad is there to help you with any problem that arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet. I’ve heard from family and friends that it’s awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't actually need to use this but I wish I could because I kneeled on my computer and now I can't use my geek squad thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though I haven't had to use it yet, I have always trusted the Geek Squad for several years and they transferred all data and programs from old to new laptop successfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was so FAST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing fast and easy I had scratches and like it was really bad for the screen they fixed it up super fast loved it.

    I would recommend this to a friend