Customer Ratings & Reviews

The guys are really helpful and I appreciate the effort they make to help rectify even the smallest issue. There are no silly questions as far as the Greenville, SC team is concerned. Appreciate what they do. So far very satisfied.

Works great for work. Quick reboot. Battery life is good charges quickly.

I love the warrantee it is worth having is worth dealing with BEST BUY with the Warranty I always try to get the replacement warranty see if it’s a whole lot easier to deal with anyways I only get a get it extended warranty on one item and I regretted it get the extended warranty

Is very affordable and in my opinion worth every penny. I had to use it when my smart watch quit charging. Brought watch to my local Best Buy store and they were very friendly and helped me right away. I was able to replace the watch and am very happy with the whole experience.

Very helpful and respectful ! Helped me and suggested warranty on the item !

Worth it for peace of mind on your more expensive items. I submitted a claim for a device nearly reaching its protection end date and Geek Squad took care of me quickly and to my complete satisfaction.

The agents fixed my computer within no time! Highly recommended geek squad! The are the best in the business!

we always buy from best buy when comes to electronics because its the best way to keep them in good shape

Was able to get my computer serviced for free! Saved me lots of money

I haven’t had to use them yet for my recent purchase, however for pst purchases they have been great!!

Ended up returning, but would recommend if you want peace of mind.

I ALWAYS get the Geek Squad protection. With my last computer, I actually needed my hard drive replaced so it paid for itself. I just wish the Technical Support protection wasn't so cost prohibitive, or I would get that as well.

Haven't had to use but great to know that we are covered if anything does happen. Bought this for my son's laptop and I have the peace of mind knowing it's protected. Have always had good experiences with Geek Squad in the past.

Anytime you need anything they are always available, I will forever purchase geek squad with all my electronics

Did. Of get a chance to use Greek squad yet for the camera, but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

These policies have stood me in good stead with other computers I've bought from Best Buy. I wouldn't leave the store without one.

I am a small business owner so I always protect my computers with Geek squad. It allows me to not worry for 2 years about accidents or tech problems. Makes budgeting a lot easier and the repairs/replacements are no hassle.

1-year accidental geek squad protection has been super valuable working well for me so far. geek squad is the most helpful repair crew

Warranty works great, but disappointed when the cracked laptop screen could not be replaced and we received a store credit, which would have been fine, except to replace the laptop with the same spec was now $400 more for the laptop and more expensive to repurchase the coverage.

Getting this was a great gift for my father in law. He truly enjoys it and would recommend it to anyone