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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 11,960 reviews
  • Rated 5 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth the piece of mind. The more complex these devices get, the more ways they have to fail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Wise Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very wise choice. As a student accidents do happen and you need to have a plan that takes care of out-of-pocket costs. Protection plans have helped me in the past when I had to replace my battery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks! Had issues navigating our new Samsung smart tv. Their techs talked us through operating the remote in terms we could understand!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Worthy if you have a pricy device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have SurfaceBook, and since they are expensive to repair. I had this protection. I had to use it once for this device (and once for the previous one). It was amazing. Worth it if you have a pricy device you can't afford to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took 2yr plan. Hopefully don't have to use. I do think it was reasonably priced for warranty. I usually don't purchase the extra warranty, but was told by someone they had good experience when they had to use the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A mist if you have a lot of hazzard environment such as kids, animals or even people who don't pay attention to equipments surrounding's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't skip on this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-Year Accidental Geek Squad Protection plan a must have if you bought an expensive item like a laptop or TV. It covers a lot of things that could happen in a home with kids. No way I was not going to buy the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad. Feel better knowing my product is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with the kids using computers. Ya just never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use this insurance because my screen broke and they covered it 100% and they were pretty fast, and also gave updates throughout the process of getting the screen replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in very handy. Definitely get it, unforeseen circumstances require expert advice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fix it if it’s broken, but takes a while to come back and the shipping is bad and the box was heavily damaged

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good price for warranty protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy add on warranty by GreeKSquad to secure your laptop from unknown issues. The price for the warranty was affordable. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't used this coverage yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this coverage yet, but in my past experiences with using it I have had positive results. The Geek squad guys are really good with what they do. They always offer great customer service and a quick turn around on fixing all devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for use in a crowd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy extended warranty coverage but I bought this computer for in person table top RPG's. Given the odds of a soda being spilled during the course of the game, I expect to cash in on this 2-3 times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS 1-yr protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the coverage/service in case we need it! Provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Makes Life Easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome geek squad protection that confers greater ease of mind when dealing with potentially perishable electronics that might break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on a Laptop! It has been a long time since I set up a new computer so I had the Geek Squad do it for me. They were right there at Best Buy and did a wonderful job. Thank you Geeks and Best Buy! I know I will get any help I need and you are just ten minute away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the protection plan for my grandson's tablet. Thank God we did. Within two months, he dropped it and damaged the device. The Geek Squad was able to repair it and get it back to us within a reasonable time span.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been so helpful in resolving some software installation issues. They go out of their way to accommodate and are all very patient. Highly recommend purchasing this service!

    I would recommend this to a friend