Customer Ratings & Reviews

I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

Did not get a chance to use Greek squad yet for the this item but I have used them with other products and it’s soooo easy. They have fixed so many of my items and if it can’t be fixed you get a new item.. NOT REFURBISHED but new.

A very wise choice. As a student accidents do happen and you need to have a plan that takes care of out-of-pocket costs. Protection plans have helped me in the past when I had to replace my battery.

Great service that I hope to not need but will if I have to.

Can't beat the insurance for a product. I always buy the insurance from bestbuy. The are no questions asked when I need to return/replace or fix a product

Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

Have not needed this support yet but it is great to know that I have it in case anything goes wrong. I have used it in the past for other products with zero hassle and is why I will continue to get it and shop at Best Buy.

Takes care of want needs to be done or fixed great service

I have always loved the Geek Squad. Great value for what they offer. Anytime I buy a new device I add the service plan.

Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

The Geek Squad has been so helpful in resolving some software installation issues. They go out of their way to accommodate and are all very patient. Highly recommend purchasing this service!

I have had a contract with the Geek squad for several years and it was a good way to take care of an old computer, so I have kept the plan with my new one.

I didn’t need to use this when your protection this time but I have used them before and my two year product protections good insurance to have you never know when you’re gonna need it…

Always add the Geek Squad protection, well worth the extra dollar.

Fist visit guy was nice and helpful. Seemed like he cared. 2nd visit they were behind, started helping me then helped 2 other people while I waited on him, keeping in mind I had an appointment. Store was closing, people didn’t seem helpful and felt very rushed. Didn’t feel like I spent my money well buying this service.

there's alot I can say about bestbuy warranties and geek squad services but I will stick to just 1 word awesome. with bestbuy their warranties are golden without any hassle and this is my first main reason for shopping at bestbuy

this has always been our saving grace to our electronics which is why we buy all from best buy

Very happy with the Geek Squad service. I buy many items at Best Buy, SE 82nd Avenue, Portland, OR and most every item I get Geek Squad service. The service is great. Thanks to Best Buy and Geek Squad for providing excellent service.

I have yet to need to use my warrenty but if I do I have confidence Geek Squad will make good on there end.