Customer Ratings & Reviews

I only get my computers from best buy so i get the geek squad protection. Im dangerous with electronics. Having 3 year protection is great because its last till i pretty get a new computer

Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

Great laptop i use it everyday i love it i use it for school

Always get your insurance protection just in case something happens when you’re hard-core gaming on your gaming Laptop it’s worth it especially after spending all that money.

When I made an appointment at the Mesa store. The gentleman assisted me in transferring documents from my older Dell to the new Dell and worked smoothly.

The Geek Squad does a great job checking and fixing my PC when I have a problem. They log into my PC remotely and work on my PC while I am at home. I can see what they are doing. They have always been helpful, friendly and professional.

They help me out with my computer, did not work, when I first bought it, I appreciate the help.

Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue

This is the first laptop that I bought on my own and $100 is honestly a lot for me to pay for a laptop so I had to make sure that my laptop was going to be protected and after talking it over with the Best Buy employees I found a Geek Squad was the best purchase for my investment

I always buy the geek squad warranty. Other places offer warranties but you have to send the item in and wait at least two weeks or more for a decision to be made, with the Geek Squad you take it in and they fix or replace it in a few days. I highly recommend their services.

Geek squad has always been an excellent help in the past. I haven't needed it on this purchase though.

I purchased the 'physical' (for damages that might occur - like dropping the computer, cracking the screen, spilling coffee on it, etc.) Geek Squad protection plan because my laptop travels frequently. Always good to have because you never know what might happen on the road....

Love I take my item to geek squad and they can help me trouble shoot the problem.

If you need them you found them. Quick answer and right away refund or repair

Mojoico was great! He explained in detail how we could fix our computer without it costing an arm and a leg

Great computer for gaming and all other things. The picture is beautiful and the computer runs fast. Only downside to the computer the battery dies super fast. Does not hold a charge for long.

Bought this protection plan for a laptop. Chances of me actually needing it is slim, but we have kids so expect the unexpected. Bought it mainly for pixels blowing out, screen cracking, and/or water damage. (Hopefully not a trifecta of all of the above.)

This has worked in my favor for general wear & tear. Its replaced parts on the device that would have resulted in hundreds of dollars in repairs. Which would have resulted in a new PC.

I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

I was told I could use any where I go and I honestly love it