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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 11,960 reviews
  • Rated 4 out of 5 stars

    Protection is a must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Quick expertise. Never had any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and prices I would not go to another store for help with my computer or even advise on how to exchange or program my device thank u guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mount my TV with dedication and care. Also, explain me how I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Investment Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good piece of mind for extended protection of my laptop purchase. Haven't had to use it yet but offers good coverage for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On electronics always going to have some type of c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get Geek Squad Protection. Have had issues and they aways have rectified any issues that have come about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable service and a great affordable price . Will definitely use this service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I have ever purchased. I dropped it off at my local best buy. They had it for a couple week. Then they told me they would be unable to fix it and to come get a gift card for the full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having that piece of mine, that no matter what I can have. The geek squad on my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Time in shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good choice for a teenager. Has came in really handy although it takes about 3 weeks to get back

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy peasy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Its nice to have that protection just incase i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where very helpful and fixed the problem. I was very suprise they got me in as quickly as they did. Excellent service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty from Best Buy nothing like the peace of mind and ease of use!! I always get it for electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad is great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 3 year Geek Squad for all my devices. You never know when you may need it. We have 3 computers, cellphones, and other devices. I highly recommend this to anyone it can really will help anyone in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop Envy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very easy for setup. I love this laptop. I use it for my DJ business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy with the service. I totally recommend it.

    I would recommend this to a friend