Customer Ratings & Reviews

When you work with three fingers, four hands seven eyes, this is the thing to get for clumsy people Izzy people, silly people

This is for my son's laptop. He is hard on his electronics and I've used these protection plans in the past.

They help me with my computer and showed me what to do with it

Very worth it, especially if you have children. You never know what might happen and with this coverage I don't feel like i need to wrap my computer in bubble wrap and put it in a plastic bag when I'm away from it.

We haven’t had to use it on the item we bought it for, yet. But from past experiences with this service, we are confident that they will take care of us.

Havent had to use the insurance yet but love knowing it there if we need it.

I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

Have protection for years here and had no issues at best buy

Excellent service laptop broke was approved for a new one. Went to the store, purchased a new one with no issues.- Nicole Palin

Always use the warranty, been really helpful, easy

After having my Chromebook for three weeks the screen was accidently cracked. I took it in for repair and they had it back in a little over a week. Nice job Geek Squad!

Geek squad customer service is outstanding I always well knowledgeable and always ready to help

I had my sound system go out eight months after I bought it something simple bad board inside I’m so glad I bought the geek squad coverage I would recommend at least getting a year on any electronics

Good service and very good business and takes care of customers

We haven’t had to use it, but it’s great to know that we will have additional warranty should something happen to our laptop.

Must have a all purchases. I am never had to use it. But i'm glad to know it's there if I need it

Had to use this to repair a laptop, A must have for those unexpected errors or.... who know how that happened? Get this or beware. Don't be left out in the cold with a dead pc.

Love Geek Squad. I will buy anything I can through Best Buy as well as the extra protection. This protection not only covers defects in the hardware, but if I accidentally damage my item.

This will come in handy if anything happens to the laptop especially since it’s for a 13 year old and things happen

Fast for gaming and graphics work, but runs SUPER hot. You need a well-vented space to work in. DO NOT use it on top of a comforter or other soft surface. The heat buildup will actually hurt you when you pick it up again.