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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 11,960 reviews
  • Rated 5 out of 5 stars

    Computer installs and accident protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have already used this product. I purchased it because my 9 year old son is well a 9 year old boy and prone to dropping or spilling stuff on his electronics. This is definately worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection is essential for anything, especially for Mac's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad will be there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to be insured! If anything happens I know Geek Squad will be there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy protection plans for all of the products I buy from best buy. I have saved a lot of money on broken devices by utilizing the protection plans. I love how I can bring it back even if the damage/issue was my fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, but read the terms for best results!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm grateful for the awesome service. Terms and conditions made sense and I was able to be taken care of!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Policy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle, quick turnaround, would highly recommend to anyone who isn't as careful as they should be!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service on fixing laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection is key, accidents happen and when they do, it will be a costly situation for you and your family, please buy the warranty, to be Protected or not, know that is the question, at hand...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet but glad I got it just in case! It seems absolutely worth the small price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geeksquad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used my Geeksquad protection yet but it’s great to have to insure that your item will be very well insured if it’s a accident that occurs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter for gaming and school she couldn't be happier.I do recommend having the warranty for piece of mind for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They provide great service any time I have had to use them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is #1!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dealt with the Geek Squad so many times and they always get it right! If they don't n ow the answer they find it out and don't waste your time! They're efficient and very friendly and knowledgeable!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oppps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you work with three fingers, four hands seven eyes, this is the thing to get for clumsy people Izzy people, silly people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protections is always good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this since the reason I needed a new laptop was due to accidental damage to my last laptop so it just feels good having this. Luckily haven't needed it just had a few questions and they were helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the accident protection, yeah its way more expensive than what amazon offers. But that's because amazons asurion protection is total garbage. Best buys protection is so easy and simple. not some third party garbage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service laptop broke was approved for a new one. Went to the store, purchased a new one with no issues.- Nicole Palin

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Wont buy without it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I always go for geek squad protection. It is a small price to pay for a great piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always add the protection plan to all my purchases. Is better to have it and not needed than to needed and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this one for my mother. I have a similar one we both love them. They are great

    I would recommend this to a friend