Customer Ratings & Reviews

I purchased a computer with the full protection plan from Office Depot, it broke after 2 weeks, they told me I would have to send it back to the manufacturer. When I purchased a computer at best buy, Geek Squad handled it. I will always buy from Best Buy.

They just work! I'd definitely recommend getting it for the first year at least.

No issues so far. I havent used the services for my most recent product but i know the Squad is reliable.

I love geek squad accidental coverage on my devices because I always end up accidentally dropping and damaging them. Geek squad always fixed or replaced my damage devices quickly with no issues.

OK this product was brought in. It was checked by Geek Squad. It was fixed .this product was fixed and it works like new.

Very helpful and understanding and communication is great

Have not used this on this laptop. It was bought for a 8 year old by my son in the navy for her Christmas. We have used it for many others. They do you right.

With having a teenager using her Chromebook at home and school anything can happen. Knowing that we have Geek Squad protection make us feel a lot better.

I will never buy a laptop without this protection plan. Has saved me many $ on repairs since laptops are not as durable as in the pas.

We haven’t had to use it, but it’s great to know that we will have additional warranty should something happen to our laptop.

Fixed my lab top I will always buy the protection plans for now On...Best Buy really follows thru and it’s really worth it to protect your protect.

Not the best experience but VERY handy in case product doesn't function as it should. Great to have for consoles and pc or any heavy machinery

I only had to use the insurance once. When i used it, the service was user friendly and quick. From now on i get insurance on all my electronics.

great service excelent service answered and helped with all my needs

The best service, fast and responsive. Your electronic product will be repaired or replaced.

Warranty always recommended I’ve bought things other places had a problem had to mail in most things at Best Buy you go grab a new one worth the money

i like the service that i recieve from the geek squad, i took my computer in to get check, and they fixed it in 1 day

I added the 1 year protection for my sons new laptop. It covers everything so that is exactly what we needed for coverage. Hope we don't have to use it but its nice to know there is coverage on it.

Have not had to use on this product, but the process is always efficient and easy.

Having 1-year Accidental Geek Squad Protection plan gives me peace of mind. I have it for my Asus Chromebook. I am very careful with my electronics but accidents do happen. Now I am covered.