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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 11,960 reviews
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cannot remember

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What does never leave the house without it gets wh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What does never leave the house without it gets why does it always something I purchase on every product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will come in handy if anything happens to the laptop especially since it’s for a 13 year old and things happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I use Greek Squad in and all my products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me set up my HP laptop with my copy machine wireless. Before I was using the USB cord know all I do is turn on the copy machine and click print from the HP Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have , just in case needed thank you. hopefully wont need to use it tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assistance was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was exceptional got what I needed thanks to these guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Na

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Greek squad service i like service Greek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this if you are hard on your electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for my son's laptop. He is hard on his electronics and I've used these protection plans in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compralo definitivamente

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lo eh usado en distintos aparatos y me resuelven pronto, la recomiendo

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs to be upgradeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have looked and looked to see what I have included with this but it doesn't show in y purchases even though I did and the site says so when I view it on the page to buy it. This is technically a subscription so it should be in that section to be able to find and use easily when needed not have to jump through hoops to locate I did give 3 stars for past experience being good. If I could just upgrade this subscription somehow without having to pay for a whole new one which starts the date of purchase meaning I will end up paying twice for this section of the service I want. But if something does break or even a drink spilled on it it really is covered so great for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a must for any child that is required to bring laptop to and from school. This gives parents and children a little relief from being super nervous when transporting to school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already used the service twice. Staff is so helpful, accommodating, service is top notch! Will extend next year without a second thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a good investment. I would rather be protected and not need it than vise versa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

    I would recommend this to a friend