Customer Ratings & Reviews

I always buy protection plans from Best Buy. My grandson laptop was damaged and Best Buy replaced it with no questions asked.

I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

Purchases protection to for my laptop. I’m really hoping that if something happens to it for example if I drop it down it’ll be covered because that’s the main purpose behind me purchasing the warranty keep you posted

I haven't used this service yet but I have in the past and I think is good for what its worth.

I buy the geek squad for everything I purchase because accidents happens. Their customer service is great. By great I mean fast and reliable. Also they explain to you how to proceed if there is a problem.

In the past I have purchased the Best Buy protection plans and have always had great service when I needed it. No hassle no nonsense. I always find it to be a great value on all the products I purchase from Best Buy.

Haven’t had to use it but I think it will Be useful

It always good to get protection and when it is at a affordable price its even better.

Haven't had to use them yet but glad to know if i need them they are available.

I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

Can’t say enough my son loves his gaming computer. It’s a great piece of equipment and very strong and realistic imaging

Purchased a long with a new computer and it feels great to know my wife will have insurance for anything that might happen

Agent was able to resolve initial 3rd party security protection loading.

this is my third time with purchasing Geek Squad. Each issue I have had on other products were addressed and resolved

First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

I always buy protection plans from Best Buy. It just makes life easier because Best Buy stand behind their protection plans.

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

This his has to be the best thing ever! I had 2 laptops that needed attention and it didn’t cost me a dime. In store service or in home is absolutely the BEST!!

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have