Customer Ratings & Reviews

very professional all of the geek squad team pus they are always on time.

I have always purchased Geek Squad Protection for the products I buy. No hassle when you run into a problem. I buy all my electronics from BestBuy because of the service I have received in the past

I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

Have not used as of yet. Great insurance to have. Kid is 10 hours away at Wartburg College, so gives us some piece.

When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

The 2-year warranty does a really great job recommended for everybody

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

Great deal just in case! I don’t know technology at all so help is always need for me! Thank god for geek squad!

The team was really friendly and very knowledgeable and able to support me bu identifying the problem with my computer

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

Great option for major purchases! I no longer worry that my accident prone husband will spill blueberry smoothie on this one... at least for 2 years it will be replaced without large amounts of money out of pocket. Get the warranty or you will regret it!

When you buy insurance you expect this to respond, because here if there are answers as we imagine, I recommend it widely, we should not take it as an expense but an investment. If something happens to your good they are to support you, without hesitation

Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.

I've only had to use this warranty once with a microwave. I had no problems and received a replacement immediately.

Worth it. You never know what can happen. Also, support means that I can always have someone to talk to if things start going sideways.

I try to buy protection plan with all my purchases. It has always worked out for me when I have problems. It's worh the monies.

Excellent service. Easy to use, and quick response

GEEK Squad has saved me multiple times. I would never buy a computer without a protection plan.

Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap