Customer Ratings & Reviews

The guy that help us was really helpful he explained everything that we needed to know

Warrenty is better than none ..in my way of work so at least its covered

I normally have to think twice about protection plans.....but for items like a laptop....it is almost a no brainer.....one accident is all it takes for you to really wish you got that protection plan.

Provide insurance for one year, for any damage that may occur.

I bought the 1yr Protection in case if anything happened to my com, but so far all good.

Already used the service twice. Staff is so helpful, accommodating, service is top notch! Will extend next year without a second thought.

So far so good. There has been no need to utilize this product as of January 25th.

Great buy for the price and up to now very good product

I haven’t used it yet, but I’m glad to know it’s there if I need it.

Best friendly people to have helping you fast to help and answer questions you have

I have no response because I have not used it. I bought this just in case something went wrong and it has not so that is as much as I feel good saying

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

Took my laptop because it wasn't holding charge and they said it was going to take 4 to 5 weeks to get it back but I got it in 2 weeks and they send updates as to what is being done which is a plus.

I purchased this protection and used it once already for a faulty locking mechanism on my laptop. It was probably covered under the normal warranty but this way there were no questions asked.

I have not used it but I know that it is excellent and incredible attention

I suggest this for everyone . I’ve had a few time I’ve needed to save me with my electronics and they are great! Always fixed my issues and answered my questions. Thank you for great service!

Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

Someone knocked into our laptop and it fell. We thought it was okay until we turned it off later and noticed a crack on the screen. Fortunately we have the warranty on it and took it back to Best Buy Geek Squad. The timeframe they gave to have it fixed was right on the money and we have not had an issue with the laptop since.

They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase