Customer Ratings & Reviews

My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

Awesome to have when knowing that extra layer of help is there when item experiences a problem or even if having questions of item also.

2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

I bought this Geek squad service when I bought a laptop for my granddaughter. It was well worth it when I had to take it in. They fixed it with no charge. I would reccomend getting it.

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

I havent had to use it yet but I love the fact that anything goes wrong my product is covered

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

The warranty covers almost everything. They thoroughly explained everything to me and answered all my questions.

Can’t go wrong with the package deal. When you buy a computer

The geek squad have been just a moment away. If I had any issue they answered my question quickly and concisely.

GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

I purchased a computer with the full protection plan from Office Depot, it broke after 2 weeks, they told me I would have to send it back to the manufacturer. When I purchased a computer at best buy, Geek Squad handled it. I will always buy from Best Buy.

Bought the protection for my daughters laptop... of course you have to think of kids and how they handle their equipment. As for our daughter, she didn’t take care of her laptop so well so this was a great investment!