Customer Ratings & Reviews

I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

I actually had to use my coverage on my old laptop and they couldn’t fix it. They gave me full credit for the laptop which covered a brand newer and better version of the one I have. Very happy

Must have product when you get with your laptop on Bestbuy

I had an issue with my laptop took it back to the store the geek squad check and gave me a diagnosis and repaired with no charge to me. It very good to have

Great product to use for school and other daily products

Must have for teenagers with laptops. We had one major breakage that would have been a death sentence for the computer. It was repaired for nothing! The only downside was it took 4 weeks to get it back.

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

No matter what I do they will replace or fix the gear. Accidents happen

Reasonably priced for a one year warranty. Geek squad was very helpful!

Got this wonderful warranty for my 70” Samsung TV. This warranty is very important to me. It gives me peace of mind, knowing if anything happen within the 3 yrs. My TV will be covered

Always necessary to buy the protection plan when buying electronics from best buy. BestBuy has one of the best protection plans out there!

Thank you guys for this feature. Great to have, if you have any issues.

Always, always get the guarantee! Third time I've had to use Geek squad. Timely, knowledgeable, friendly workers. Got my computer back better than before and at no extra cost with guarantee.

They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Got this when i purchased a laptop for my son. So far so good. Highly recommend.

I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.