Customer Ratings & Reviews

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!

They help me with my computer and showed me what to do with it

This is definitely worth it. My computer started to malfunction after just a year of using it and I ended up getting a replacement. They give you the full amount minus the cost of the protection plan itself, so I was able to use that to save on an even better laptop.

Great to buy for any expensive labtop or accessory… helps me feel safe when bringing it out

Probably a good thing a klutz like me purchased this. I rarely buy this type of insurance but I do drop things and I carry my lap top around everywhere and so "anything could happen" so I feel better knowing I can replace if there is an accident.

I accidentally damaged my laptop's screen, after repair was not an option, i received store credit for the value of my laptop to get it replaced, A+ service

Geek Squad has always been a good decision for protection with my electronics.

a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

I have a laptop that I purchased this for and haven’t needed to use it yet

It is a very good way to protect your computer incase of an accident and stuff, and its a great protection service. Love it so far.

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

The BEST BUY'S Geek Squad technician service was excellent during my appointment. Definitely, I like Geek Squad service. It is excellent support. Sure! I could recommend this service to a friend

Used it right away to get help with set up and get some questions answered. Very helpful and not rushed.

Good service and very good business and takes care of customers

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

So far no help has needed since i purchase it. Everyone has enjoyed the product since i bought it!

Have protection for years here and had no issues at best buy

They are always very helpful and the service is excellent. Would definitely recommend

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.