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Customer reviews

Rating 4.6 out of 5 stars with 11918 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 11,918 reviews
  • Rated 3 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my garage. Tv is clear and sounds great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty wether

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was sure to sell us on the advantage of havinf the extra protect warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Friendly and Always helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've called them on a number of occasions to help with my desktop as well as my laptop. They are always so helpful and it's is great that you can get the help without having to take your hardware into the store

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    asked for extended warranty, got single use protec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not clarified to me at the time of purchase that the protection is not really extended warranty. Once you use it it is gone - single use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully never need to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my new laptop and let's hope I do not need to use it. Simple to sign up for and after reading how to file a claim that also seems pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stands behind me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just knowing the Geek Squad is behind me if my computer has any problems makes me feel so comfortable using my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth added to your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased Geek Squad for several items purchased and were always professional and provided quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 YEARS PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wise to protect your device. We never know what can happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to know I have back up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the recommendation of your associate and feel great about the service purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect Everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always said “protect everything” because we never know, technicians are really kind on Best Buy Nashua

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad can't live withoutthem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miracle Workers!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even know how I’m supposed to review this because I’ve never had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFESAVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

    I would recommend this to a friend