Customer Ratings & Reviews

Thanks for giving me a piece of mind with my device.

Excellent service the team were amazing and fixed my issue in an extreme timely manner

Great service. Everytime i have an issue with anything regarding my purchases, the support is always around to help. Whether its in store or not

I love the accident protection, yeah its way more expensive than what amazon offers. But that's because amazons asurion protection is total garbage. Best buys protection is so easy and simple. not some third party garbage.

geek squad always gets it done right and will keep you updated with status of availability and project.

Peace of mind with a high schooler using an expensive laptop. Haven’t have to use the warranty yet. And hope will not have to. But just the peace of mind, in case is worth the price.

Was great, had to get it for my first laptop and ended up using it within 4 months because of accidental damage while in my bookbag.

Always love adding Geek Squad service coverage because they do great work.

The agents worked through, and explained the new, and improved high quality computer to me, and answered all my questions, so I could understand for future improvements, and work I will be using this computer for.

any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

The agent solved my laptop issues.The best services given by geeks squad

The geek squad is super helpful and informative they knew the answers to all my questions.

This is a peace of mind knowing that Best Buy stands behind the products I purchase there.

There has not been any need to use the protection plan but it does cover good things.

Not had to deal with them yet but they seem good__

Geek squad is there with you every step of the way

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

Happy with my purchase perfect for my work needs..

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.

The staff was very helpful in finding the product I need. My device is working very well. The agent was very professional. Wearing masking per CDC guidelines. Install my product and product is working well.