Customer Ratings & Reviews

I love the Geek Squad crew every time. Always available to help me setup my laptops.

I like the service that I paid for. I am able to address my problem and know that I will be able to get the problem solved in the future, is wonderful.

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

got this just in case the first year is rough; do not plan on using it but just in case, especially with the cost of the computer - though got it at an amazing sale price $1050; have always had great experience with geek squad and this protection service

Definitely needed coverage for my Acer Nitro 5 Gaming Laptop. A little bit expensive, but you never know when you need coverage) insurance on an expensive product like I bought. Once again, it comes in handy when needed!

Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

My daughter had the drop protection and had to get her screen replaced at college. This protection plan covered the cost. Be aware that there is a max. value on this plan which I didn’t know when I purchased it.

I purchase it to keep from being sorry that I didn't. I use it a lot. I just make the appointment, show up at the appointment, and Geek Squad just takes care of it.

Very good service quick and hassle free process. Repairs done in a timely manner.

The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

I got the protecting just in case, I've used it one before and it was easy to have my product fixed. Will buy again specially on the products that might break while in transit from one place to the next.

I bought this extra care package with the computer for two years just in case my sons damage it

Definitely recommend getting this. Thanks to my Geek Squad protection I was able to get full credit for the laptop I accidentally spilled coffee in. It was almost expired, I decided to get 3 years this time.

Geeksquad is a great service. Would recommend to add protection to all your devices

I would recommend this accidental coverage for any electronical items it covers just about everything The Geek Squad is amazing they can help you pair devices with any issues you may ever have

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

Perfect to have for accidents! I feel so much better knowing I have geek squad to help in any emergencies.

I can't say enough about having good technical support as well as bringing my laptop in to do a complete restore by the professionals important to have this service

I got a new laptop after bringing back my broken one. Best deal ever!!

I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!