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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 11,960 reviews
  • Rated 5 out of 5 stars

    Costumer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that help us was really helpful he explained everything that we needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet but I love the fact that anything goes wrong my product is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-year Accident Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime that I purchase electronics I always purchase the Protection plans as well because anything could happen and they are usually reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Macbook protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED BY GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet. To be honest, I never know if I should buy extra protection or not. I tend to lean toward “better safe than sorry” when it comes to extended warranties on tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We felt this was important to have because you never know what could happen. Glad to have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad can't live withoutthem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have all been patient with us. They explain things so we can understand considering we are not tech savvy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crucial protection for a solid investment. Like car insurance but practical.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had a chance to use it yet, but it gives me peace of mind knowing in case of an accident I'm covered,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! The only issue is the keyboard has to keep being configured to light up. It stops after a while

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provides one of the best in class customer service, they are very quick and resolve your problem quick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the pat I have recieve excellent service when I have brought my stuff to them. They were able to fix the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the best helpful for my warranty, helped me choose between which I should get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service to have when your warranty runs out. I highly recommend purchasing this when you buy expensive electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    any priced priced item I buy from Best Buy now I always get the extended warranty because they'll replace it for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIFESAVERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service all the time! Save time by scheduling an appointment. Warranty eliminated my stress for repairs!

    I would recommend this to a friend