Customer Ratings & Reviews

Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

When I tell you they take care of you with your purchases, they really do

Geek squad all day just purchase it for my protection with the kids and accidents never used it yet but according to what they would fix and how they go about it seams very good

I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

Geek Squad crew is knowledgeable and reliable. I trust them with all of my electronics.

My son love the idea of getting his loptop fix if something was to go wrong

Y'all are some miracle workers. I sincerely appreciate the patience and expertise that you guys put display.

I guess it was ok I never had to used the service. But, it was there in case I needed it.

This protection is good to have and they do assist when needed just hope you have a store that the customer service is good. At my store it seemed like with dealing with geek squad they are rushy and your wasting their time!

Best freaking laptop ever! Thank you to the best customer service I received and they point me to the right laptop.

I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

Geek Squad is the best! We can always count on them to sort out any issues with our computers, laptops, tv's, etc. This is a great product at a great price.

Great service, anytime I've had a problem Geek Squad to the rescue. Always great to have that oops backup.

Have not used yet but received very quickly through email as soon as my purchase was shipped but I heard good things about geek squad warrantees so hopefully there are as good as I was told

Yes get your three-year protection for any device to buy never know when or if that device will take a big dump on you and you out thousands of dollars.

This was a must since we will be carrying the laptop with us everywhere. Our last laptop broke at the hinge and that cracked the screen. I'm hoping that this coverage will keep us from having to buy a new computer if that happens again.

Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

Excellent product and service. Would highly recommend.

I really like having the Geek Squad Service as a back up in case of issues . They have always been really nice, knowledgeable & fix the issue.

I always said “protect everything” because we never know, technicians are really kind on Best Buy Nashua