Customer Ratings & Reviews

Good and excellent I would recommend it to my friends

This is always a most buy when purchasing any tech related item IMO

Very good. They are super helpful everytime i have needed them.

Geek squad their awesome they came to fix my tv that still under warranty they couldn't fix it instead they replaced it with new one no question ask im happy

I purchased this with the recommendation of your associate and feel great about the service purchase.

Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!

I recommend geek squad to anyone and everyone, the squad sets the standard in service

I have not used it but I know that it is excellent and incredible attention

Warrenty is better than none ..in my way of work so at least its covered

Thankfully I haven't had to use this coverage, but I feel very secure in having it. I'm thankful Best Buy offers this level of security with their products.

I haven’t used the Geek Squad for my brand new laptop. I have used Geek Squad previously on other electronics. Best service and very knowledgeable crew. I always will buy extra protection on my electronics.

Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to

Essential for any electronic device . I feel less stress knowing my device is protected .

bought this for coverage on my granddaughters chrome book and it came in very handy when she cracked the screen....repairs were done with no additional cost in about 2 weeks

I have not had to use the Geek Squad services yet, however, from experiences of my other family members using them, they are very nice and can solve a variety of issues

My boys at the Diberville MS geek squad always do the best work. I've never had any complaints. The year package depends on the individual person. I personally got this one due to my own laptop situation.

The BestBuy protection plan isn't what it used to be. I had a computer a long time ago that my kids broke beyond repair and I went to the store and they fulfilled the plan on the spot. This time, my computer was obviously broken beyond repair but I was told it had to be sent to the service center regardless and at my cost of $85. I don't know when this changed but that's ridiculous. It would be 3 weeks before I heard anything back. I had to buy another computer on the spot because I couldn't be without one for that long. In the end they junked the computer, but the experience was not at all pleasant.

They are amazing at what they do!!! Very polite and helpful make it easy for you to understand

Great customer care, quick and effecient! Will solve issue in a timely manner.

Have all questions answer great timing and attention and buying for all my items