Customer Ratings & Reviews

This will always be worth your buck in any product you want to keep safe.

Great help very fast on finding a solution and very respectful and friendly

Tho I haven't had to use the Geek squad to come out for any laptop issues they have been out to install it as well as my television. They do a great job, are patient with questions and never have any problems after they leave.

John gave 250% excellent customer service. He is a dedicated and loyal member to the Best Buy geek department. He should be highly commended for his excellent customer service.

I love the Accidental Geek Squad Protection because if anything happens to my product it will be insured and Best Buy will honor it and replace the item.

Glad I got the 3 year accidental Geek Squad protection. Cost was $79.00. You never know what can happen and with the protection, I'd have to pay more if repairs were needed.

Got it for my wife. and she loves it. today it tried to upgrade but since then it does not power on.. lucklily I got geeksquad.. must have to go there.

Provide insurance for one year, for any damage that may occur.

Services and protection with worth getting as things happen and having that added protect and service is worth having it will save you money in the end.

[Employee of bestbuy] GSP is great, especially the ADH plans. All accidents are covered.

Great for piece of mind! Price was right, too. Previous experience with Geek Squad has been positive.

My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

It only makes sense to cover our student’s new laptop with a warranty. We don’t anticipate any issues but can rest easy knowing if anything happens, we’ll be able to get it addressed.

Wasn't sure I needed this but I purchased the protection since we have a lot of different devices. Turns out we've used it several times already so I think it was a good decision.

Bought this protection plan for my son as I upgraded his computer and he had ruined 2 previous laptops given he is young; glad I have this just in case it is needed.

I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

It is good in case you need help. I didn't need the support so far but I am relaxed. Just in case.

The Geek Squad Accidental Protection even protects against dropping and fluid spills, which are my two greatest risks. It is well worth the extra protection at a minimal extra expense

Although these are great to have with kids in the home. I have not needed to use this one yet but have definitely benefitted from on previous purchases.

Agent was sure to sell us on the advantage of havinf the extra protect warranty.