Customer Ratings & Reviews

The agents were very professional and he helped me with the return process

The tech agent put all of my apps on my laptop. Whenever I run into a problem, I bring my laptop to the Geek Squad and they resolve the problem within minutes.

I love the fact that my product is covered for a year.

The Geek Squad Protection is worth the money spend on computers. I have problems with my computer they can always fix it especially removal of virus and malware.

The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

I don’t even know how I’m supposed to review this because I’ve never had to use it

Great folks and fast professional service. Very happy!

Didn't have to use service yet. And they hadn't called me yet to see if I needed it

Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

I usually get the geek protection because I have had electronics go bad and when I didn't buy, it has been a huge problem. This is piece of mind especially as a student.

We've used Geek Squad for several years, both to transfer data from old computers to new ones, and to fix problems with computers we're currently using. And each time they've been courteous, quick, and reliable in what they do.

Yes, of course that I love this newly introduced "3-Year accidental Geek Squad Protection" plan very much, because we all can make a mistake or have a bad luck day at sometimes in the future; so this 3-Year plan sounds just perfect.

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.

Can’t go wrong with the package deal. When you buy a computer

Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

Great buy for the price and up to now very good product

Definitely worth the money. Would recommend getting this for any electronics because you never know accidents do happen.

I bought it when the product was on sale so it wasn’t breaking the bank for me. Good service and sense of relief