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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 11,960 reviews
  • Rated 5 out of 5 stars

    Best value for your money highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for your money highly recommend I got this because I wanted to have protection against everything it could possibly happen to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say, it’s a warranty. It does what it supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reading the protection I will be getting, it eases my mind to know I am covered for repairs. Peace of mind it important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure I'm covered by the squad protection plan. They have taken care of all my electronic issues. All are very knowledgeable in what they are dealing with. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't regret this purchase although I haven't had to use it yet it is worth to have just incase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully my Wife has not needed the Geek squad for any issues on her Chromebook, but the extended warranty is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a kid? It's worth it! Reassurance that there is some protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 YEARS PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wise to protect your device. We never know what can happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had questions about my newly purchased laptop and didn’t know how to install software. Asked geek squad to help and they did it step by step.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is one of the best protection plans I have every purchased. I have used my plan a few times over the last few years and have saved myself hundreds of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad crew every time. Always available to help me setup my laptops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved me hundreds if not thousands of dollars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend protection on any electronic I have used the plan several times and it has saved me hundreds if not thousands of dollars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook. Just as good as a full laptop. I purchase all my appliances from Best Buy because I'm assured a quality product and great service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ......................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came out to install were respectful and helpful with the mounting and programming of the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Employees helped me pick out the best laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind by helping pick a laptop that best fit my needs and made an easy purchase for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad had my laptop fixed in record time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always dependable and helpful when needed for my tech products. Recently brought in laptop and received fast service and quick return of product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this protection plan on multiple occasions and been happy every time. From general tuneup/cleanup of older laptops to being able to switch out a new one because it didnt power up correctly. This plan is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service has helped me so many times with my devices. It's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad support is great! I always buy their plans and they have been great! Hopefully I won't have to use them, but if I do I feel confident that they won't fail me.

    I would recommend this to a friend