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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 11,960 reviews
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, they answer your questions and you can continue on with your day. I spilled water on my laptop and brought it in without having to deal with to much paperwork or excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protects me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with geek squad protection. When it comes to electronics you never know when something can go wrong so I gotta have my geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the geek squad for protection, Now I can rest knowing that I made the right decision owning my new laptop. Reassurance investing in protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is always amazing. I’ve never regretted getting their protection before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave me very good advice and listed to what I needed to get fixed. They were very patient and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perviously very satisfied

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used the service with this product. Used perviously with a tablet. Got helps about five times during the two year plan. Fixed twice which covered the cost. Helped problem solve other issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are my heroes! This was the best purchase I ever made. I know nothing about technology and they have come to my rescue more than once. I highly recommend their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this yet thankfully, but it's a great piece of mind, especially for how much laptops cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it with the product but have had it in the past and it is well worth the money. Hope I never need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ideas to purchase for gaming laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the extended service for the Acer Nitro 5 gaming laptop. I figured since the laptop is being used by my 13 year old son, it is a good idea to get the extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable support, very helpful and supportive, excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is a great service. Would recommend to add protection to all your devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great to have when you buy a computer for your child. If anything happen you can always take it back to the store to see if it can be fix my someone from the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how much I like it yet. Haven’t had the need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet but years ago when I did, it was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad good, online factory not so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my Chromebook and showed me how to do it if it should happen again. Doesn't get any better than that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected my product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have a protection plan on my product which reassures me that if in case it is damaged it will be either replaced or repaired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick response

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always answered promptly and effectively with any concerns when I was building my pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy. I really didn't think that we would need the protection. During a move the computer was damaged. Thanks to the Geek squad.

    I would recommend this to a friend