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Customer reviews

Rating 4.6 out of 5 stars with 11839 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 11,839 reviews
  • Rated 5 out of 5 stars

    Geek squad done did it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the service in the past and has been an easy process to use and was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and very effective service. The tech was very informative and made sure to explain details

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificent Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has to be one of the best out there. They provide literal hassle free service with any of your items. I have been using it for over 8 years and have not encountered any issues when it comes to fixing laptops, cameras, phones and headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must have, it covers a lot of issues and you don't have to ship it to them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and efficient there when you need them glad to have them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, quick turn around time, will certainly get it again on my next product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best New laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was gift was for my husband, he was really surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used service yet, the person at the store said just bring it in if I have any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus takeover

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same as the 2 year but no virus protection. Still great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rhonda

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i got it but i have not had to use it yet hope i want need to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Security and Support, Definitely a Win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service to add to items for that added security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very effective to have on hand. Not just for prevention but if you have a malfunction or question even about how to properly use a device. It's helped me so far. We got it as a protection just because and so far it's been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With having kids around, this is cheap insurance and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called a few times and received easy to understand the instructions that I received

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    marvelous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and very good quality, I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this protection plan for my laptop but did not end up needinf it but better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teen Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use for a high school teen Has durability to it as well. My kid loves leaving it in random places. Uses for high school, games, and movies. No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost for the protection that you get from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Incredible!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so very glad that I purchased this Geek Squad Service. I've already had cause to call in for assistance 3 times since I purchased it after buying my new home and moving here to Missouri from Texas about 5 months ago. I was diagnosed with cancer nearly 5 yrs. ago and was then turned over to hospice and not expected to live. All of the Radiation caused nerve damage and I lost most of the use of one hand and part of the other. The Chemo triggered a horrible form of dementia. After being miraculously healed of Cancer and released from Hospice all of the rest really put me behind as I muddled my way out of the dementia. It's been such a long journey, so when I get a bit confused and simply pick up the phone to call for help figuring things out from the Geek Squad it truly has been a life saver for me. Thank you so much Geek Squad for always being so Kind, Helpful & Professional!!! Terry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent needed to use this product yet but the peace of mind knowing that I have it is irreplaceable.

    I would recommend this to a friend